Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,197 reviews
5 stars
1,645
4 stars
817
3 stars
354
2 stars
139
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and knowledgeable staff, others reported poor service and long wait times.
Store Experience
Many customers appreciated the clean, organized store and quick pickup service, but some expressed frustration with product availability and the return policy.
Product Knowledge
Several reviews highlighted the expertise of staff in assisting customers with product selection and technical questions.
Delivery Issues
Customers reported dissatisfaction with delivery services and issues related to product availability, leading to negative experiences.
In-Store Assistance
While some customers received excellent in-store assistance, others felt ignored or experienced difficulty finding help.
- JBJacqueline Bryan4 days ago5.0They actually have the item and prices match my budget
- FMFrank MarquezNov 17, 20251.0HORRIBLE !!!! Customer service extreamly unprofessional and miserable employees that should be fired why work at a store if you have zero professionalism and zero social skills
- 99973GSXRKINGNov 9, 20255.0They did a good job installing my remote start
- DHDaniel HolmesNov 2, 20255.0Order item for pickup, it was ready first thing in the morning (ordered after the store was closed) and I was inside for about 90 seconds total. Plenty of workers inside if I actually needed help.
- MJMoney JonesNov 1, 20255.0Marcus, was amazing!! In and out with no issues. Thank you ❤️
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Mayfield Heights?
Best Buy in Mayfield Heights is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
What types of products can I find at Best Buy Mayfield Heights?
You can shop for TVs, computers, appliances, home electronics, cameras, and other electronics at Best Buy Mayfield Heights.
Does Best Buy Mayfield Heights offer in-store and curbside pickup services?
Best Buy Mayfield Heights offers in-store pickup, but does not offer curbside pickup at this location.
Can I get technical support or repair services at Best Buy in Mayfield Heights?
Yes, Best Buy offers Geek Squad support and service repair at the Mayfield Heights location without requiring appointments.
What payment methods are accepted at Best Buy Mayfield Heights?
Best Buy accepts debit cards and checks; they do not require cash only payments.
Does Best Buy Mayfield Heights offer electronics recycling services?
Yes, electronics recycling services are available at Best Buy in Mayfield Heights.
Where is Best Buy located in Mayfield Heights, Ohio?
Best Buy is located at 1417 Golden Gate Blvd, Mayfield Heights, OH 44124, United States.
What nearby entertainment options are close to Best Buy Mayfield Heights?
The Cooperative Theatres of Ohio Inc, a local drive-in cinema, is nearby, offering entertainment options before or after your visit to Best Buy.
Can I find vehicle-related services near Best Buy Mayfield Heights?
Yes, there are multiple locations of Geek Squad nearby offering mobile phone sales, telecommunications, and computer repair, as well as Best Buy locations offering car stereo installation and automotive electronics.
What other retail and service businesses are near Best Buy in Mayfield Heights?
Nearby businesses include insurance agencies like Nationwide Insurance: WSL Insurance, Inc., pet stores such as Jurassic Aquatics And Pets, and grocery stores like Amazing Grass, providing convenient shopping options around Best Buy.