Location.com logo
Brand Certified

Verizon

4.6
(357 reviews)

Business Details

235 Lincoln Way W, Massillon, OH
44647, United States
(330) 830-4141
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Massillon, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
235 Lincoln Way W, Massillon, OH
44647, United States

Hours

Reviews

4.6
357 reviews
5 stars
303
4 stars
13
3 stars
8
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Devon, Jacob, and Dominic for their knowledge, friendliness, and willingness to help.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to answer questions effectively, contributing to a positive shopping experience.

Store Management

Some reviews expressed dissatisfaction with store management and staffing levels, indicating issues with wait times and service quality during busy periods.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service from specific employees, leading to a mixed overall perception.
  • DD
    De’Janae
    Feb 12, 2026
    5.0
    devon helped me in a flash! answered all my questions and provided factual information. thank you so much. devon, you’re the man!
  • AT
    Ashley Talkington
    Feb 11, 2026
    5.0
    I went in today to just look around and see what if there is a better phone to best serve my everyday needs and that where I met Devon and he know his stuff I didn’t plan on walking out with a new phone today but I explained to him what I needed and he went right to it and I walked out of the store with the best experience and everything I was looking for in a phone go see Devon at the massillon store by BW3
  • KS
    Krysten Stokes
    Feb 11, 2026
    5.0
    Devon offered really good customer service to me! He went above and beyond to make sure my phone was set up correctly and answered all my questions. 10/10 would definitely recommend him to others!
  • AS
    Ashley Smith
    Feb 11, 2026
    5.0
    I want to thank devon for helping me decide on what phone was right for myself as well as my needs. I also want to say Devon was very kind as well as very knowledgeable about the products I asked about as well as very good about answer all my questions that I had as well. Best customer service at a phone store that I have ever had.
  • NB
    Nichole Bryant
    Feb 11, 2026
    5.0
    Devon was very helpful in helping me find the right phone for my granddaughter. Very kind, caring and attentive to my needs. Thank you Devon, and Verizon

Frequently Asked Questions About Verizon

What products does Verizon in Massillon offer?

Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Verizon location at 235 Lincoln Way W, Massillon?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: