Brand Certified
Verizon
4.9(1164 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
8465 South Mason Montgomery Road, Mason, OH
45040, United States
Certified by Verizon • Feb 22, 2026
(513) 229-8857
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/oh/mason/8465-south-mason-montgomery-road
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Mason, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8465 South Mason Montgomery Road.
Details
- DebitNot available
- Wheelchair accessible entranceAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
1,164 reviews
5 stars
1,117
4 stars11
3 stars3
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their professionalism, knowledge, and helpfulness, with many specific mentions of employees like Brian, Andrew, and Jon.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast transactions and minimal wait times.
Positive Experiences
Overall, the majority of reviews reflected a high level of satisfaction, with customers expressing their intent to return and recommend the store to others.
Mixed Feedback
While most reviews were positive, there were a few negative experiences mentioned, indicating inconsistency in service quality.
- CSCarol StalloJan 31, 20265.0The knowledge of the employees is beyond any other store even the Apple Store. Andrew is the manager and is always there to help. We won’t go anywhere else!
- TETeresa EsterleJan 18, 20265.0I saw the great reviews for this location, so I bypassed a store closer to home to visit this store. I was not disappointed. Kevin was professional, honest, and the transaction was seamless. Highly recommend!
- SYStan YarrishDec 29, 20255.0Visited the store to get my daughter a phone upgrade. Andrew immediately went to work to explain the no cost options. Very helpful and after selecting a new phone proceeded to flawlessly transfer the data from the old IPhone to the new one. Took less than a hour from the time we walked in the door. Well done! Great customer service Andrew.
- EHEric HahnDec 19, 20255.0Absolutely amazing customer service from Brandon. He was so professional and so kind and patient he really made my experience absolutely top-notch. Best I've ever had in a Verizon store.
- PRP ReidDec 12, 20255.0It's been many years since I've encountered any staff with the work ethic that you will find in Andrew the manager, and employees Kevin and Brandon at this Verizon store. Personal integrity, expert knowledge, professional attitudes and appearance, unwavering willingness to help, not to mention good old fashioned respect for the customer. I'm an 80 year old, single, handicapped woman (who only wanted a new low-cost flip phone, instead of a pricey smart phone). Thus, I was nervous as to how I would be treated. But there was no need for me to be nervous; I was treated by all three of them as though I were buying the most expensive of models! Furthermore, super extra kudos to Andrew for his superior knowledge, patience, and kindness when the model I chose turned out to not be right for me, and I had to start all over with another. Andrew, Kevin, and Brandon present the best faces of Verizon that the company could ever wish for. Thank you all, for making it so easy for me.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon Wireless Zone in Mason?
You can find the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more.
What are the operating hours for Verizon Wireless Zone in Mason?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Verizon Wireless Zone located in Mason?
It's located at 8465 South Mason Montgomery Road, next to Starbucks and FedEx Office.
Does Verizon Wireless Zone in Mason offer in-store pickup for online orders?
Yes, they offer in-store pickup services.
Are there any contact options to reach Verizon Wireless Zone in Mason?
Yes, you can call them at +1 513-229-8857 or email at WZ670@Wireless-zone.com.
Which brands are available at Verizon Wireless Zone in Mason?
They offer products from Verizon, Apple, Samsung, Google, Motorola, LG, and many others.
Can I schedule an appointment online for services at Verizon Wireless Zone?
Yes, you can schedule appointments through https://wirelesszone.com/appointments/.
What services does Verizon Wireless Zone in Mason provide?
Services include bill payments, business accounts, new lines and devices, upgrades, device activation, financing, and wireless plans like Verizon Unlimited.
What nearby places can help me find Verizon Wireless Zone in Mason?
Verizon Wireless Zone is located next to Starbucks and FedEx Office Print & Ship Center, making it easy to find.
What attractions are near Verizon Wireless Zone in Mason that I can visit before or after my store visit?
Nearby places include Bonchon Mason restaurant for Asian fusion cuisine and Acton Academy North Cincinnati for educational visits.
How can nearby places like FedEx Office help me when visiting Verizon Wireless Zone?
After handling your wireless needs at Verizon, you can conveniently visit FedEx Office for printing and shipping services located right next door.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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