Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Marion for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
281 reviews
5 stars
119
4 stars
44
3 stars
25
2 stars
17
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being praised for their knowledge and helpfulness, while others were criticized for rudeness and incompetence.
Wait Times
Many customers reported excessively long wait times, often waiting over an hour without being helped, leading to frustration.
Product Knowledge
While some staff members were noted for their expertise, several reviews highlighted a lack of knowledge among employees, resulting in unresolved issues for customers.
Store Management
There were multiple complaints about poor management and unhelpful responses from store managers, contributing to negative customer experiences.
Inventory Issues
Customers frequently mentioned a lack of available phones and stock issues, which hindered their ability to make purchases.
- DBDavid BranchJan 3, 20261.0Zero.service at this location Zero Im handicapped was only one in store. After an hour not being able to get the time of day and listening to the store manager chatting with a regional verizon manager who came in after me,for another half hour it was the final straw. I left. Ive been a verizon customer since BEFORE verizon existed. I was an Airtouch customer. I have left verizon after decades of loyalty and nothing but arrogance and a middle finger attitude from verizon for that loyalty. Hey! Verizon ! Sucks to be you ,now.
- JRJeff RoweDec 30, 20251.0Not a single person in this store has any idea what's going on. All I needed done was an esim setup so I could run two numbers on one device. You go to a physical location to fix problems that aren't able to be fixed over the phone and all they can say is I don't know how to fix it but it may be this and send you on your way. They didn't contact anybody or investigate anything, they just looked at it and said I don't know how to fix your network problem. If you can't do your job then you don't need to be in business!
- CCChris ChambersNov 10, 20255.0I was helped by Jon and couldn’t have asked for a more knowledgeable person in my life. He was extremely helpful and caring. He helped me get exactly what I wanted at the best price for me.
- BCBrooklyn CollinsNov 9, 20255.0I came here and had a wonderful experience being helped by Jon! He was very knowledgeable, had answers to all of my questions, and made the process of upgrading my phone quick and painless. Lol. As long as Jon works here, I will come back for all of my phone needs!
- JLJay LawsonNov 4, 20251.0I was having a Bluetooth issue with my phone. They told me to go to Best Buy on Polaris cause they don’t mess with phones they only sell them. That’s an hour away. Thanks Verizon for the excellent customer service. How would you escalate this? You don’t have any information about me. Sounds like a bunch off bullshit
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Marion?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon offer at the Marion location?
Verizon provides mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
What are the store hours for Verizon in Marion?
The Verizon store in Marion is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure personalized service when you visit the Marion Verizon store.
What are the options for receiving online orders from Verizon?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What forms of payment does the Verizon store accept?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Does the Verizon store in Marion provide free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon store to enhance your shopping experience.
What nearby dining options are available when visiting the Verizon store?
Nearby dining spots include Panera Bread for coffee and bakery items, White Castle for burgers, Subway for sandwiches, Charleys Cheesesteaks and Wings, Steve's Dakota Grill for steak and seafood, and McDonald's for fast food.
Are there any financial services close to the Verizon store?
Yes, there are multiple Edward Jones financial advisors, Fifth Third Bank with ATM services, Coinstar currency exchange kiosks, LibertyX Bitcoin ATMs, and insurance agencies like Zucker Insurance and Nationwide Insurance: Douce Agency nearby.
Is there convenient car rental or automotive service near the Verizon store?
Enterprise Rent-A-Car offers car and truck rentals, while NTB National Tire and Battery provides tire sales and automotive repair services near the Verizon location.