Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Mansfield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 625 Lexington Ave.
Location
Hours
Reviews
4.8
544 reviews
5 stars
503
4 stars
13
3 stars2
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Kevin, Joe, and Erica, received high praise for their helpfulness, patience, and professionalism in assisting customers with phone upgrades and issues.
Store Environment
Customers noted the store's cleanliness and welcoming atmosphere, contributing to a positive shopping experience.
Product Knowledge
Employees demonstrated strong knowledge about products and services, effectively addressing customer inquiries and providing valuable assistance.
Overall Experience
Many customers expressed satisfaction with their visits, highlighting the efficiency and effectiveness of the service they received.
- CMChelsea MeyerJan 2, 20265.0Kevin was wonderful in helping me set up a new plane for my daughter. Despite being super busy he was very polite and knowledgeable. I will definitely return to see Kevin for any future assistance needed.
- JDJoey DucheJan 2, 20265.0Kevin very professional and extremely knowledgeable about the product we will be coming to this store just to work with Kevin
- HPHollie PatrickDec 27, 20255.0Kevin was great! I came into the verizon store and had hopes of getting a new phone (it’s been years). Kevin walked me through the process with patience and I left with a new iPhone 17 pro max! Super happy with the new phone and the service that he provided me! Would recommend going to this location.
- JGJeremy GivensDec 23, 20255.0Kevin went above and beyond to help my mom update to a new phone. He was incredibly patient with us and gave us the best deals and upgrades. We greatly appreciated his help.
- SUSamantha UnderwoodDec 22, 20255.0Kevin was amazing . He walked me thru the whole process of getting a new phone and contract. He was busy but he found the balance between the two customers and attended to them both.
Frequently Asked Questions About Verizon
What products and services does Verizon at 625 Lexington Ave offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon in Mansfield, OH?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment or pickup my order in-store at Verizon?
Yes, Verizon offers in-store pickup and you can schedule appointments via their website.
What mobile brands does Verizon in Mansfield carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and other accessory brands like Otterbox and JBL.
Does Verizon offer 5G service at this location?
Yes, Verizon provides the latest devices with Verizon network coverage, including 5G service.
What services related to billing and device upgrades does Verizon provide?
Verizon offers bill payments, free bill analysis, new lines, upgrades, device activation, financing, and Verizon Protect plans.
Are there any nearby places where I can get financial services near Verizon Mansfield?
Yes, nearby financial service providers include Jason Guilliams - State Farm Insurance Agent and Hummel Group Insurance & Wealth Management.
What nearby dining options are available if I visit Verizon in Mansfield?
Nearby dining options include The Old Bag of Nails Pub for burgers and Domino's Pizza for pizza and chicken meals.
What health and wellness services are near Verizon Mansfield?
Nearby health services include Vitality Natural Wellness and Medspa, Sawyer Chiropractic & Massage Therapy, and Comfrey Corner health food store.
How can visiting nearby places benefit me when I shop at Verizon Mansfield?
You can combine your visit to Verizon with stops at nearby dining spots like The Old Bag of Nails Pub or wellness centers like Vitality Natural Wellness, making your trip more convenient and enjoyable.