Best Buy

4.0
1822 reviews
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Business Details

2175 Walker Lake Rd, Mansfield, OH
44903, United States
(419) 747-1559
https://stores.bestbuy.com/oh/mansfield/2175-walker-lake-rd-390.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2175 Walker Lake Rd, Mansfield, OH
44903, United States

Hours

Reviews

4.0
1,822 reviews
5 stars
896
4 stars
425
3 stars
220
2 stars
96
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.

Product Availability

Customers experienced issues with product availability and misleading information regarding stock.

Installation Services

Installation services received both praise for efficiency and criticism for cancellations and poor communication.

Online Orders

Online ordering generally went smoothly, but issues arose with in-store pickup and customer support.

Store Environment

Store cleanliness and organization received positive remarks, but some noted a lack of staff presence.
  • RM
    Robert Malone
    Nov 12, 2025
    3.0
    Hard to find a Sales Associate to help me with a purchase.
  • ET
    Ed Temple
    Nov 11, 2025
    5.0
    Purchased a 75-in TV. No pressure sales but the salesman did help me find the best TV in my price range. And it is a great picture. And very inexpensive.
  • AH
    Alan Herbst
    Oct 31, 2025
    5.0
    Great service, ordered online and was a super simple transaction. The best buy employees loaded my television in my truck
  • MP
    Major Price
    Oct 28, 2025
    5.0
    I recently had an in-dash car receiver and subwoofer installed in my Lexus GS300 at Best Buy in Mansfield, Ohio. Blake Webb, the technician, patiently explained every step of the installation process, ensuring I understood what would be involved. The installation was completed efficiently, and I am extremely pleased with both the appearance and sound quality of the new system. Mr. Webb demonstrated exceptional professionalism and expertise throughout the service. I highly recommend the car audio services at Best Buy in Mansfield, Ohio, especially if you value knowledgeable and courteous technicians.
  • TD
    Thomas Dover
    Oct 21, 2025
    1.0
    I would not take any Apple product in for repair otherwise you can guarantee you will get charged more than you should. I was covered by AppleCare+ and my iPhone's battery was in need of service. Both Apple and BestBuy reps have confirmed there should have been no charge for the repair, but I was charged $99. Even their website says it should've been free, otherwise why have AppleCare????. Every representative on the phone has informed me there is nothing they can do and it has to be dealt with the direct store. I have attempted on multiple occasions to go into the store and have consistently gotten a response of "I will give this to my manager to review and take care of" and was assured I would receive a phone call back on the issue. Have yet to receive any type of correspondence on it and have given up. So much for being partnered and certified with Apple, pretty pathetic customer service. Sad!
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Mansfield?

You can shop for TVs, computers, appliances, and more at Best Buy in Mansfield.

What are Best Buy Mansfield's store hours?

Best Buy Mansfield is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.