Verizon

4.8
210 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Madison’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5995 N Ridge Rd, Madison, OH
44057, United States

Hours

Reviews

4.8
208 reviews
5 stars
192
4 stars
4
3 stars
2
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.

Employee Recognition

Specific employees, particularly Ean, Brodie, and Christina, received numerous commendations for their outstanding performance and customer interactions.

Efficiency

Customers frequently noted quick service and efficient handling of phone upgrades and issues, making their visits enjoyable.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding rudeness and dissatisfaction with service.

Product Knowledge

Staff demonstrated strong product knowledge, effectively assisting customers with phone selections and technical issues.
  • SM
    Sandra McDonald
    Aug 29, 2022
    4.0
    Connor was very easy to work with and seemed very knowledgeable.
  • II
    Insanoex
    May 22, 2022
    5.0
    Mike Moorhead He's done a good job today. Streamlined my experience and made it easy to understand. He deserves all the money.
  • HL
    Henry Lebzelter
    Apr 23, 2022
    5.0
    Mike S was absolutely amazing. Very kind. Great customer service.
  • NS
    Naomi Sanford
    Apr 23, 2022
    5.0
    Mike S. was such a nice worker!! amazing good customer service!! highly recommend seeing him!! :)

Frequently Asked Questions About Verizon

What brands of phones can I upgrade to at Verizon on 5995 N Ridge Rd?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-supported brands at this location.

Does the Verizon store at 5995 N Ridge Rd offer in-store pickup?

Yes, in-store pickup is available at this Verizon store.