Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Madison’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
208 reviews
5 stars
192
4 stars
4
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.
Employee Recognition
Specific employees, particularly Ean, Brodie, and Christina, received numerous commendations for their outstanding performance and customer interactions.
Efficiency
Customers frequently noted quick service and efficient handling of phone upgrades and issues, making their visits enjoyable.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding rudeness and dissatisfaction with service.
Product Knowledge
Staff demonstrated strong product knowledge, effectively assisting customers with phone selections and technical issues.
- SMSandra McDonaldAug 29, 20224.0Connor was very easy to work with and seemed very knowledgeable.
- IIInsanoexMay 22, 20225.0Mike Moorhead He's done a good job today. Streamlined my experience and made it easy to understand. He deserves all the money.
- HLHenry LebzelterApr 23, 20225.0Mike S was absolutely amazing. Very kind. Great customer service.
- NSNaomi SanfordApr 23, 20225.0Mike S. was such a nice worker!! amazing good customer service!! highly recommend seeing him!! :)
Frequently Asked Questions About Verizon
What brands of phones can I upgrade to at Verizon on 5995 N Ridge Rd?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-supported brands at this location.
Does the Verizon store at 5995 N Ridge Rd offer in-store pickup?
Yes, in-store pickup is available at this Verizon store.
What are the operating hours for the Verizon store in Madison, OH?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Can I pay my Verizon bill at the Cellular Sales store in Madison?
Yes, you can pay your Verizon bill in-store at this location.
What payment methods are accepted at the Verizon store on N Ridge Rd?
They accept American Express, Discover, Mastercard, and Visa.
Are appointments required to visit the Verizon store at 5995 N Ridge Rd?
No, appointments are not required to visit this store, but you can call to make one if you prefer.
Which nearby convenience stores are close to the Verizon store on 5995 N Ridge Rd?
Circle K, MAPCO, and Sheetz are nearby convenience stores where customers can stop before or after visiting Verizon.
What dining options are near the Verizon store at 5995 N Ridge Rd?
Nearby restaurants include Don Tequila Madison, Mary’s Diner, and Dean’s Family Restaurant, great for meals before or after your Verizon visit.
Are there any entertainment or retail options near the Verizon store in Madison?
Yes, Walter Green Commons - GameStop and GameStop are nearby for gaming and entertainment shopping.
Is there a gas station near the Verizon store on N Ridge Rd for customer convenience?
Yes, Circle K, MAPCO, Sheetz, and Murphy USA gas stations are nearby, convenient for customers visiting the Verizon store.