Cricket Wireless Authorized Retailer

Reviews

• MM

  maimed

  Dec 30, 2025
  5.0
  As a previous customer who’s locked out of my phone for 2 weeks now, I walked into Cricket Wireless as a Hail Mary. Although ultimately my issue was not resolved, it was definitely the most positive experience I’ve ever had with Cricket Wireless. Please forgive me as cannot remember the woman’s name, but I’m hopeful you can look at the time stamps and give her the credit she deserves! I was there today 12/30/25 around 1pm. That sweet lady went so far above and beyond the scope of responsibility for me. She was patient, calm, friendly, personable and professional throughout the duration. She made several phone calls on my behalf, and she REALLY tried to get this issue resolved. Best of all, she never looked at me like I was crazy when I sat there crying to her, with my 3 children under foot. She is an amazing person, and this company is very lucky to have her. If she were to benefit from my renewing services, I would do it in a heartbeat. She deserves all the flowers and recognition, today. Thank you, ma’am, for your kindness. I hope you have a great New Year!
• JG

  Josh Goodacre

  Dec 20, 2025
  2.0
  Drove an hour to activate my new phone, and was turned away, saying I had to call a number instead.
• TM

  Tim Mackert

  Aug 22, 2025
  2.0
  Was greeted by the woman working by being called "Hun". Not very professional.
• GD

  GoodSumaritan Giving CreditWhen Due

  Jan 30, 2024
  5.0
  Stephanie was great servicing my brother and finding him find the right plan for his phone. Anything we asked, she answered. Very clean, organized location. Customer service was exceptional and professional. Much appreciated keep up the work!

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