Verizon

4.8
334 reviews

About

Cell Phone Store
TCC London, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1080 Eagleton Plz.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1080 Eagleton Plz, London, OH
43140, United States

Hours

Reviews

4.8
334 reviews
5 stars
307
4 stars
10
3 stars
4
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient throughout their experiences.

Staff Performance

Specific employees like Bayley, Quinn, and Evan received multiple commendations for their exceptional service.

Efficiency

Customers noted quick and efficient service, with many experiences described as smooth and hassle-free.

Mixed Experiences

While most reviews were positive, some customers reported poor service or issues with store hours.

Knowledgeability

Staff were frequently recognized for their expertise in helping customers with technical issues and product selections.
  • JF
    Jennetta Fichter
    Oct 12, 2025
    5.0
    Bayley is great. She really is knowledable and patient.
  • KL
    Karen Luna-Sanchez
    Sep 26, 2025
    5.0
    Quinn was so helpful with the process of finding the perfect phone for my needs. Thank you!
  • C1
    CCT 125US
    Sep 14, 2025
    5.0
    Always excellent service!
  • HL
    heather lauer
    Sep 4, 2025
    1.0
    Verizon can be a tough company to navigate. Before taking the advise of the Verizon corporate system to go to this store, call the Eagleton (London) store and double check that they are on the same page. I.e., corporate says: this will not cost you anything, but the employees in the store cannot 1) help and, they will tell you straight up, 2) it is their job to sell you a new phone. Recommendation: save the frustration and just go to the corporate store on Hilliard-Rome Road. Sorry this is not a good example of shopping local. 😞
  • BC
    brian cox
    Aug 19, 2025
    5.0
    Worked with bayley best customer service that you could possibly ask for she even stayed after hours to make sure that I was completely taken care of thank you

Frequently Asked Questions About Verizon

What services does Verizon at 1080 Eagleton Plz offer?

Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid plans, bill payments, new lines, upgrades, and device financing.

Which brands of devices can I purchase at this Verizon store?

You can purchase devices from Apple, Samsung, Motorola, LG, HTC, and Google at this Verizon store.