Business Details
2404 Elida Rd, Lima, OH
45805, United States
Certified by Verizon • Feb 22, 2026
(419) 331-4644
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/ohio/lima/lima-oh-R00000344320
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lima for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
479 reviews
5 stars
260
4 stars
68
3 stars
30
2 stars
23
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and knowledgeable, others were described as rude and dismissive.
Staff Knowledge
Several customers noted that while some employees were knowledgeable and provided good assistance, others seemed clueless or unhelpful.
Billing Issues
Multiple reviews highlighted problems with billing, including unexpected charges and difficulties in resolving these issues.
Store Experience
Customers reported long wait times and a lack of assistance in-store, with some feeling that employees were more focused on sales than customer service.
Product Availability
There were complaints about the lack of available phones and accessories, leading to frustration among customers.
- VVVertibirdFeb 6, 20265.0Got exactly what I asked for in an expedition Fashion, no bs! Lee was super friendly and helpful throughout the whole process
- BMBarbara MooreJan 30, 20265.0Garrett and Lee helped me solve a Verizon finance problem I could not solve by myself. They were professional, patient, and courteous. In person assistance like this keeps me as a Verizon customer.
- EDElaine DavisJan 19, 20261.01 star is too high!!! I cancelled service in July and am still fighting with them to stop withdrawals from my bank. Just today got call saying I owe 283.00. no help from customer service, fraud, or store. FCC will be next stop!!
- GBGavin BrownJan 15, 20265.0My experiences with version have been decent but recently I went in and met Dove she was amazing, super nice and helpful. I definitely recommend talking to Dove if you have the chance or any questions.
- RHRob HDec 18, 20255.0Bright new store. Everyone's so friendly and they have Pixel phones in stock.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Lima, OH?
The Verizon store in Lima is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM. On November 6, 2025, the store will be open from 10:00 AM to 4:00 PM.
What products and brands does the Verizon store in Lima offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL, along with business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Lima offer options for online ordering and pickup?
Yes, customers can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. You can also schedule an in-store appointment online.
Which mobile plans and services are available at Verizon Lima?
Verizon Lima offers mobile plans, wireless internet plans, and voice plans tailored to both personal and business needs.
How can I schedule an appointment at Verizon Lima?
You can schedule an in-store appointment using the My Verizon app or via the quick link on their website for a convenient visit.
What payment methods does Verizon Lima accept?
They accept check, debit cards, and mobile NFC payments. Cash-only payments are not required at this store.
Is free Wi-Fi available at the Verizon Lima store?
Yes, free Wi-Fi is available at the Verizon store in Lima for customers' convenience.
Are there any nearby restaurants where I can eat before or after visiting Verizon?
Yes, nearby restaurants include Five Guys, Chipotle Mexican Grill, Applebee's Grill + Bar, Pardon My Cheesesteak, IHOP, and Raising Cane's Chicken Fingers, great for grabbing a meal around your visit.
What nearby stores can I visit for home improvement or furniture shopping?
Close to Verizon, you can find Lowe's Home Improvement, Ashley Furniture HomeStore, Ashley, and Ashley Store for a variety of home decor and furniture needs.
Are there any nearby automotive or service locations near Verizon in Lima?
Yes, nearby automotive-related places include BP gas station, Discount Tire, Take 5 Oil Change, White's Honda of Lima, and Valvoline Instant Oil Change, helpful if you need vehicle services during your visit.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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