VCA Lakewood Animal Hospital

4.5
514 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral Services
VCA Lakewood Animal Hospital is committed to helping the pets in our community live long, healthy, and happy lives. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life. We offer preventative care, wellness packages, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery.

Location

VCA Lakewood Animal Hospital
14587 Madison Avenue, Lakewood, OH
44107, United States

Hours

Reviews

4.5
514 reviews
5 stars
404
4 stars
53
3 stars
12
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and care during difficult times, especially during end-of-life situations for their pets.

Customer Service Issues

Several reviews highlighted poor communication and customer service, including issues with appointment confirmations and delays in care.

Pricing Concerns

Customers frequently mentioned high prices for services, with some expressing dissatisfaction over the cost of care and the need for better payment options.

Mixed Experiences

While many customers reported positive experiences with the staff and care provided, others shared negative experiences, indicating inconsistency in service quality.

Long-Term Trust

Many long-time clients expressed loyalty to the clinic, citing years of satisfactory care, although some noted a decline in service quality since the clinic's acquisition by VCA.
  • MR
    Max E Rodas
    Oct 18, 2025
    5.0
    We had to put our cat Honey to rest yesterday. It was the most difficult day of my life, so I appreciate the compassion and care afforded to her from the staff during her final moments. Thank you.
  • ES
    Emmy Stowell
    Sep 4, 2025
    1.0
    Did not want to get imaging of my dog after she was showing signs of a bowel obstruction ;nausea, vomiting, not eating, and history of eating socks. Sent her home just to bring her back the next day for the same issues. Turns out she DID have a bowel obstruction because they thought it might be a good idea to do imaging the second day of symptoms. My dog was immediately taken for an emergency surgery in Akron. Terrible communication, delay of care, and just poor all around veterinary care
  • CP
    Crystal Puls
    Sep 1, 2025
    5.0
    They were awesome with my kitten. My only complaint is. The prices of everything.
  • SB
    Sharon Bodine
    Aug 6, 2025
    5.0
    We have received loving care for our Kitty Cat for many years from the VCA, and finally, the time came to make a very hard call two weeks ago. Dr. Koenig was so kind, encouraging and sympathetic to us as we parted ways with our faithful companion of 18 years. Not too early, not too late, but at just the right time. We were naturally distraught, but are now feeling so grateful that we were able to spare our dear pet the worst of what was to come. Thank you so much, Dr. Koenig!
  • CL
    Corie Lawler
    Jul 17, 2025
    4.0
    I did not have to wait long to bring seen. They answered all my questions. My first being at a Vet. The hospitality was great from Everyone. My Technician is very refreshing.

Frequently Asked Questions About VCA Lakewood Animal Hospital

What types of animals does VCA Lakewood Animal Hospital care for?

VCA Lakewood Animal Hospital provides care for cats, dogs, pocket pets, and rabbits.

What are the operating hours of VCA Lakewood Animal Hospital?

The hospital is open Monday through Thursday from 8 AM to 8 PM, Friday from 8 AM to 4 PM, Saturday from 9 AM to 4 PM, and closed on Sundays.