Brand Certified
Verizon
4.8(982 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
3975 Cascades Blvd, Kent, OH
44240, United States
Certified by Verizon • Feb 22, 2026
(330) 968-4951
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/oh/kent/3975-cascades-blvd.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Kent, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3975 Cascades Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
982 reviews
5 stars
933
4 stars10
3 stars3
2 stars0
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Kelsey, Sam, and Mike.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, including long wait times and unexpected charges.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience for many customers.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues and phone setups, often going above and beyond to ensure satisfaction.
- JWJulie Westfall3 days ago5.0Ask for Kelsey. Very helpful
- JWJimmy Westfall3 days ago5.0Kelsey was big help. Thanks
- WCWilliam ComedyFeb 11, 20265.0Very helpful. I’ll be bringing my family and friends here from now on.
- TCTrina Bielz comedyFeb 11, 20265.0Couldn’t be more pleased that I went to this store to get help getting my bill down. They worked with me. They were informative and courteous, and I really appreciated the fact that they helped me save a little money. I’ll be sending my friends.
- EWEd WolfJan 26, 20265.0I needed help with my auto pay and Mike at the Brimfield store went out of his way to help me with my problem. It is people like Mike that make me loyal Verizon customer.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 3975 Cascades Blvd offer?
Verizon offers smartphones, tablets, and wireless devices from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon at 3975 Cascades Blvd in Kent, OH?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 3975 Cascades Blvd offer in-store and curbside pickup?
Yes, the store provides both in-store and curbside pickup services for customer convenience.
Can I schedule an appointment or service at the Verizon store online?
Yes, you can schedule an appointment online at https://www.tccrocks.com/appointments/.
What types of services are available at Verizon in Kent?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon Protect, and Total Mobile Protection, among others.
Does Verizon offer coverage with 5G service for consumers and businesses?
Yes, Verizon provides the latest devices with 5G coverage and service for both consumers and businesses.
Is Verizon at 3975 Cascades Blvd wheelchair accessible?
Yes, the store has wheelchair-accessible entrance and parking to accommodate all customers.
Which nearby restaurants can I visit before or after shopping at Verizon?
You can enjoy meals at nearby places like La Terraza Mexican Bar & Grill, No. 1 Chinese Kitchen, Dickey's Barbecue Pit, and Beef 'O' Brady's, all close to the Verizon store.
Are there other phone stores near Verizon at 3975 Cascades Blvd?
Yes, Sprint Store and another Verizon location are nearby, providing additional options for mobile phones and accessories.
What local shops and services are available near Verizon for a day out?
Nearby you can find beauty salons like St Nails and Blondie and Co. Salon, discount stores such as Dollar Tree and Five Below, as well as optometry services at America's Best Contacts & Eyeglasses.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
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