Best Buy

Reviews

• JB

  Jarrid Bucciarelli

  Jan 4, 2026
  1.0
  Holland, OH store report. Line outside for Pokemon cards Saturday morning 1/3/26. Guy and his kid were first in line in 20 degree weather. Store opens at 10am and we all walk in, about 7 of us, no boxes, just a few packs. I walked into the middle of the store and saw an employee with a Pokemon box (the only box that was in stock) walking through the store with it in a bag. He had shaggy black hair and a geek squad polo on. He was trying not to be seen by anyone clearly with how fast he was walking. He tried walking to the back door of the store and saw some people that were in line go back there so he turned around and very quickly walked back up front through another employee area by the TV/Home theater section. Allowing your employees to purchase in demand items before the store opens is wrong, especially considering it was the ONLY item they got that wasn't a $5 single pack. Customers are waiting outside in cold and getting stiffed, especially since the guy had his kid with him in the front of the line and that probably would have made that kids week to get that box. I don't mind employees buying stuff as long as there's enough to go around but to take the only one before open is garbage.
• MY

  Mathew Yockey

  Jan 3, 2026
  5.0
  What can I say is best buy
• SK

  Surendra Kamath

  Dec 31, 2025
  1.0
  I tried to purchase a washer dryer from best buy at spring meadows . I have read many of the reviews . Many of them reiterate the same thing. Service has gone down so bad . I have always been a customer of best buy and was getting most of my items from them. Now I guess they have given the installation to 3rd parties and it has brought a down in services . The installers came today . We had ordered the essential parts at the time of purchase. I ready have a dryer which is a gas dryer and I was getting a new one. I am not a 100% sure but the last one was installed by Bestbuy also . Today the installers came and said that the way it was installed they were not permitted by bestbuy to do it that way . Same company washer and dryer. They said that they needed to put a straight pipe which positioned the dryer a little more in front which was making the laundry room door not to open . My dryer is functioning and now best buy tells me they have to put a pipe . Whatever space is for the washer dryer is there . If they change installation rules are customers supposed to get a new home , do room expansion to replace home equipments . I have changed washer dryer once in this house without any issues. I just dont understand . Third party installers just doing robotic work without being able to think of alternatives if any. Earlier installers use to talk to their counterparts to find if there is any alternative way of doing things. And people say that brick and mortar stores are closing down because of online purchases. Who is to blame ? Possibly people like me who walk into these stores to purchase when there are other options open .
• HU

  Heather U

  Dec 23, 2025
  5.0
  Always helpful. Easy in and out at this location.
• DR

  Djamel Rouabah

  Dec 20, 2025
  5.0
  The best place for any tech purchases.

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