Best Buy

4.2
2525 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1405 Spring Meadows Dr, Holland, OH
43528, United States

Hours

Reviews

4.2
2,525 reviews
5 stars
1,509
4 stars
525
3 stars
246
2 stars
92
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for being rude or unresponsive.

Product Availability

Customers noted a shrinking stock and limited selection, with some expressing disappointment in the availability of items.

Delivery Issues

Several customers reported poor experiences with delivery and installation services, including missed appointments and unprofessional behavior from delivery staff.

Store Condition

Feedback indicated that the store was not well-kept and appeared outdated, contributing to a negative shopping experience.

Return Policy

Customers expressed frustration with the strict return policy, feeling it was less favorable compared to competitors like Amazon.
  • MP
    micka porter
    2 days ago
    5.0
    Worst Best Buy I've ever been in. These people working were sharing videos with each other in a group and helping Noone. I'd fire management and replace every person that worked there.
  • KB
    Kari Betz
    4 days ago
    5.0
    Had what I needed expensive bit they had it
  • BM
    Brian McGee
    Nov 7, 2025
    1.0
    Extremely disappointed and dissatisfied with the service I have received. I have personally emailed the manager, Jeremy, asking for feedback to no avail. My family has spent over $10,000 at Best Buy in 2025 alone, are Best Buy Total Rewards Customers (which is a costly annual charge) and have not been treated well. I have also called corporate Best Buy. I was promised return calls the past 2 days.. nothing. I purchased a monitor that they have had well over a week for repairs. They have still have yet to review it, per the last rep I spoke to. I'm highly dissatisfied which is a shame. Best Buy used to have tremendous customer service which is the main reason why I shopped there. Looks like Amazon is my new choice to do business
  • JN
    John Nieman
    Oct 30, 2025
    1.0
    First time in my life that I’ve gone to any Best Buy and was told that there was no one there to help me. There 4 people standing huddled at the customer service desk with no one in line and yet still no one to help me….disappointed
  • PB
    Pete Bartholomy
    Oct 20, 2025
    1.0
    If Zero Stars was an option I'd give that to Best Buy

Frequently Asked Questions About Best Buy

Where is the Best Buy store located in Holland, OH?

The Best Buy store is located at 1405 Spring Meadows Dr, Holland, OH 43528, USA.

What are the standard operating hours for this Best Buy location?

The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.