VCA Mill Run Animal Hospital

4.6
718 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
VCA Mill Run Animal Hospital is proud to serve the pet owners of Hilliard, Upper Arlington, Dublin, and the surrounding areas. We are here for our clients 7 days/week and offer same day and drop off appointments as needed. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, hands-free radiology, routine surgical procedures, endoscopy, orthopedics, ultrasound, a pet portal with live chat, and an online store. We offer same day appointments to our clients. From puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, veterinary assistants, and caring support team look forward to caring for your pet at every stage of their life.

Location

VCA Mill Run Animal Hospital
3660 Ridge Mill Drive, Hilliard, OH
43026, United States

Hours

Reviews

4.6
652 reviews
5 stars
533
4 stars
54
3 stars
12
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care towards their pets, especially during difficult times.

Communication Issues

Several reviews highlighted a lack of transparency and communication regarding costs and treatment plans, leading to frustration among clients.

High Costs

Numerous customers expressed concerns about the high prices for services and medications, making it difficult for multi-pet households to afford care.

Inconsistent Experiences

Customers reported varying experiences with different vets and staff, leading to feelings of impersonal service and lack of continuity in care.

Boarding Concerns

Several reviews indicated dissatisfaction with the boarding services, citing issues with care and communication during their pets' stays.
  • TD
    Trenna Dowell
    4 days ago
    5.0
    They were amazing. They addressed my Dogs issues & even worked with me on the price. I would recommend Vca to anyone & everyone. I definitely will be staying with them
  • RK
    Russ K
    4 days ago
    5.0
    They’re great. I switched from a home visit vet to VCA because of Dr. Jensen.
  • RM
    Roxanne Major
    Dec 28, 2025
    5.0
    We love it here! They were so good to our 2 fur babies that have now passed away, and now very good to our new fur baby. We also use their boarding services.
  • EU
    E Underwood
    Dec 21, 2025
    5.0
    The best veterinary experience I have ever had. Every part of the visit from scheduling all the way to check out was perfect. They took wonderful care of my dog and did everything possible to get to her diagnosis and explain exactly what she needed. I couldn't ask for a better experience.
  • PL
    Paws for Life
    Dec 18, 2025
    5.0
    I wanted to THANK Charity and the team at VCA Mill Run for their services with sweet little Beverly. Understanding and knowing the team that assists with all pre-post afterlife care is comforting for all involved. I as well as Anissa and New Albany Pet Rescue are grateful for your assistance. We are fortunate to have been a part of this journey and assisting with all care services. Paws for Life Friends Forever...

Frequently Asked Questions About VCA Mill Run Animal Hospital

What services does VCA Mill Run Animal Hospital offer for pets?

VCA Mill Run Animal Hospital offers preventive care, wellness programs, nutrition counseling, radiology, surgical procedures, endoscopy, orthopedics, ultrasound, and more for cats and dogs.

Where is VCA Mill Run Animal Hospital located?

It is located at 3660 Ridge Mill Drive, Hilliard, OH 43026, USA.