Brand Certified
VCA Mill Run Animal Hospital
4.6(722 reviews)
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
Business Details
3660 Ridge Mill Drive, Hilliard, OH
43026, United States
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
(614) 300-3806
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
https://vcahospitals.com/mill-run
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
About
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
VCA Mill Run Animal Hospital is proud to serve the pet owners of Hilliard, Upper Arlington, Dublin, and the surrounding areas. We are here for our clients 7 days/week and offer same day and drop off appointments as needed. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, hands-free radiology, routine surgical procedures, endoscopy, orthopedics, ultrasound, a pet portal with live chat, and an online store. We offer same day appointments to our clients. From puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, veterinary assistants, and caring support team look forward to caring for your pet at every stage of their life.
Location
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
Hours
Certified by VCA Mill Run Animal Hospital • Feb 22, 2026
Reviews
4.6
722 reviews
5 stars
541
4 stars
56
3 stars
13
2 stars
13
1 star
40
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and care towards their pets, especially during difficult times.
Communication Issues
Several reviews highlighted a lack of transparency and communication regarding costs and treatment plans, leading to frustration among clients.
High Costs
Numerous customers expressed concerns about the high prices for services and medications, making it difficult for multi-pet households to afford care.
Inconsistent Experience
Customers reported inconsistency in care due to seeing different vets each visit, leading to a feeling of impersonal service.
Positive Staff Interactions
Despite some negative experiences, many reviews noted friendly and professional interactions with staff, particularly at the front desk.
- LJLele JoeFeb 1, 20263.0Today, my black puppy, Truffles died. Passed away in their arms. I wasn’t told they ran a defibrillator on him to resuscitate him, they said his heart stopped. I was performing cpr to keep him alive, this was a completely morbid experience I went through. He was warm when I went in, and I tried to keep him as warm as possible. They did CPR, did not charge me but I had everything else charged. I got a bill of $738 and a dead dog, I got helped immediately. That was the sole reason I’ve rated at least a three.
- PWPatsy WelshJan 27, 20265.0Outstanding doctor, techs and administrative staff. Special thanks to Rebecca for making sure I could get my cat in to see the vet—she went absolutely above and beyond to help me get care for my cat, and I owe her, and VCA, a debt of gratitude.
- CBCristy BatesJan 12, 20264.0I've been coming here for years for medical care fir my Piper girl! Great service and care!
- TDTrenna DowellJan 8, 20265.0They were amazing. They addressed my Dogs issues & even worked with me on the price. I would recommend Vca to anyone & everyone. I definitely will be staying with them
- RKRuss KJan 8, 20265.0They’re great. I switched from a home visit vet to VCA because of Dr. Jensen.
Frequently Asked Questions About VCA Mill Run Animal Hospital
What services does VCA Mill Run Animal Hospital offer for pets?
VCA Mill Run Animal Hospital offers preventive care, wellness programs, nutrition counseling, radiology, surgical procedures, endoscopy, orthopedics, ultrasound, and more for cats and dogs.
Where is VCA Mill Run Animal Hospital located?
It is located at 3660 Ridge Mill Drive, Hilliard, OH 43026, USA.
What are the operating hours of VCA Mill Run Animal Hospital?
The hospital is open Monday to Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 7:00 PM, and on weekends from 8:30 AM to 5:00 PM.
Does VCA Mill Run Animal Hospital accept same day appointments?
Yes, they offer same day and drop off appointments as needed.
Are there any promotions for new clients at VCA Mill Run Animal Hospital?
Yes, new clients can get a free first exam coupon by visiting their website.
What types of pets does VCA Mill Run Animal Hospital primarily serve?
They provide services primarily for cats and dogs.
Which nearby child care centers are close to VCA Mill Run Animal Hospital for parents visiting the area?
Nearby child care centers include La Petite Academy, Ridge Mill KinderCare, and KinderCare, providing options for parents when visiting the animal hospital.
What healthcare services are available near VCA Mill Run Animal Hospital?
Nearby healthcare services include Premier Chiropractic Center of Ohio, OhioHealth Physician Group Pain Management, ATI Physical Therapy, and Innovative Women's Health, offering a range of medical and wellness options.
Are there any beauty and spa services close to VCA Mill Run Animal Hospital?
Yes, Salon Lofts Hilliard and Niya Shalash's Luxury Spa are nearby for customers looking for hair salon and beauty treatments.
How can the nearby preschools and daycare centers benefit customers visiting VCA Mill Run Animal Hospital?
Parents visiting the animal hospital can consider nearby preschools such as La Petite Academy and Ridge Mill KinderCare for childcare solutions during their visit, making appointments more convenient.
Brand Certified Facts from VCA Mill Run Animal Hospital
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