Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,507 reviews
5 stars
803
4 stars
329
3 stars
193
2 stars
65
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.
Product Availability
Several customers expressed frustration over items being out of stock or not available as advertised, leading to wasted trips.
Store Organization
The store is generally described as clean and organized, but some customers noted difficulty in finding staff for assistance.
Call Center Issues
Many customers reported dissatisfaction with the inability to contact local stores directly, often being redirected to unhelpful call centers.
Pricing and Deals
Customers appreciated the competitive pricing and deals available, particularly on electronics, but some felt prices were generally higher than competitors.
- CBChanda BusseNov 11, 20255.0Excellent help finding product needed.
- MMMichael McGannonNov 3, 20252.0Usually good. Last night I walked in and walked out without one single employee approaching me. A minimum of 8 people were standing in the center of the store talking.
- CWCarolyn WhipkeyOct 29, 20255.0Great service , employee knew exactly what I needed . Bought 2 at different location and they did not work .
- CMCathy McNabbOct 14, 20255.0I spent too much money, but not their fault. Very helpful!
- JJJames Martin Jr.Oct 11, 20251.0Showed up around 10:45. Needed help for a home audio receiver. No one around. Waited 15 minutes only employee was sucking on lolly pop. Left, why open if you don't want to sell anything.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Heath, OH?
Best Buy in Heath, OH is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
Yes, Best Buy in Heath offers curbside pickup services for convenient order pickup.
What types of products can I find at Best Buy in Heath?
You can shop for TVs, computers, appliances, cameras, and more at the Best Buy in Heath.
Is Geek Squad available at this Best Buy location for tech support and repairs?
Yes, Geek Squad services including tech support and computer repair are available at Best Buy in Heath.
Does this Best Buy store offer in-store shopping and repair services?
Yes, the Heath Best Buy location provides in-store shopping and service repair options without requiring appointments.
What payment methods are accepted at Best Buy in Heath?
Best Buy accepts debit cards and checks, and does not require cash-only payments at this location.
Are there any arts and crafts stores near Best Buy in Heath?
Yes, Michaels and Hobby Lobby, both arts and crafts stores, are nearby Best Buy in Heath. Customers can visit them for art supplies before or after shopping at Best Buy.
Where can I find nearby dining options around Best Buy in Heath?
Nearby dining options include Quiznos, Five Guys, Panera Bread, Dunkin', NASCAR Refuel Tenders & Burgers, IHOP, Ruby Tuesday, Dairy Queen, and Peet's Coffee & Tea.
What other services are located near Best Buy that might be useful to customers?
Nearby services include Verizon for mobile phones, Midas and DLS Tire Centers for automotive needs, and Ultimate Shine Car Wash for vehicle cleaning.
Is there a hotel near Best Buy in Heath for customers visiting from out of town?
Yes, Knights Inn Heath Newark is a nearby hotel option for visitors needing accommodation near Best Buy.