Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 606 Ring Rd S in Harrison, OH 45030
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
249 reviews
5 stars
178
4 stars
21
3 stars
5
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Amanda, Dylan, and Shyla.
Sales Practices
Several reviews highlighted concerns about misleading sales practices and unexpected charges, leading to dissatisfaction with the purchasing experience.
Wait Times
Customers frequently reported long wait times and inadequate staffing, which negatively impacted their overall experience.
Store Environment
The store was described as having a fun and friendly atmosphere, although some customers noted issues with service efficiency.
- BGBailey GripshoverDec 15, 20255.0We had Dylan and he was absolutely amazing! He was so kind and took his time to explain things in a way I could actually understand. 10/10
- JDJudy DrewesDec 5, 20255.0Dylan is one of the best customer service persons I have ever worked with. Very knowledgeable and patient.
- LCLinda CurranNov 24, 20254.0Service was great, but prices were very high for phone and monthly charges.
- KNKatelyn Holtgrefe NielsenNov 5, 20255.0Jade fixed my phone in 5 seconds after geek squad couldn’t find out what was wrong. She is super sweet and so patient. Rest of the crew was cool too. Jade needs a raise!
- HWHannah WeilerSep 25, 20251.0NEVER do business here. The employees WILL lie to you to take as much money from you as possible, and you will have no way to be refunded because this location is not a "corporate" Verizon location. They conned my dad into spending $1000+ to replace his damaged phone, despite knowing full and well that he pays for a total protection plan that should provide him a new device for only $99. Useless store filled with unscrupulous people!
Frequently Asked Questions About Verizon
What brands of mobile phones and devices does Russell Cellular in Harrison carry?
Russell Cellular in Harrison offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
What are the store hours for Russell Cellular in Harrison?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for online orders?
Yes, in-store pickup is available for orders placed online.
What payment methods are accepted at Russell Cellular in Harrison?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is Russell Cellular in Harrison wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Does Russell Cellular require appointments for service or purchases?
No, appointments are not required at this location.
What types of services does Russell Cellular provide?
They offer wireless service, mobile service, home phone service, and home internet.
Which nearby restaurants can customers visit before or after shopping at Russell Cellular?
Nearby restaurants include Papa Johns Pizza, Subway, China Garden, O'Charley's Restaurant and Bar, Five Guys, and Chipotle Mexican Grill.
What nearby shops and salons can customers explore in Harrison around Russell Cellular?
Customers can visit US Nails, Palm Beach Tan, Tara Reed Hair Extraordinaire, and Sport Clips Haircuts for beauty and salon services.
Are there convenient nearby facilities like gas stations and banks near Russell Cellular?
Yes, nearby facilities include BP and bp America gas stations, as well as FCN Bank for financial services.