Verizon

4.8
672 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Hamilton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1382 Main St.

Details

  • Curbside pickupNot available

Location

Verizon
1382 Main St, Hamilton, OH
45013, United States

Hours

Reviews

4.8
668 reviews
5 stars
624
4 stars
17
3 stars
7
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, highlighting their helpfulness, knowledge, and willingness to go above and beyond.

Staff Knowledge

Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.

Positive Experiences

Overall, customers reported positive experiences at the store, often mentioning their satisfaction with the service and the friendly atmosphere.

Recommendations

Numerous customers recommended the store to others, indicating a strong likelihood of repeat business due to their experiences.
  • FP
    Frank Petrocelli
    Jan 3, 2026
    5.0
    I went to one Verizon place and the girl there did not do what she said she would do to reduce my bill. I came here to the one in Hamilton, (a different verizon). I worked with Joe, he took off what the other store did not. He than called Verizon customer service and found me more savings. And to top it off he helped me or should I say he just did it for me, deleted a bunch of useless stuff from my phone. No more stupid pop-ups. I am a true boomer. Thanks Joe for going the extra mile for me, I would highly recommend this Verizon store to anyone. Ask for Joe!
  • MP
    Mary Petrocelli
    Jan 3, 2026
    5.0
    Joseph went absolutley ABOVE AND BEYOND to help me lower my bill. I had a text message from Verizon advertising $20 off each line, but the promo wasn’t working on my account. Joseph was on the phone with support for over an hour trying to get me sorted, and he absolutely did. I will be back just because Joseph was so helpful!
  • HB
    Harvey Brooks
    Dec 30, 2025
    5.0
    Sean was great he took great care in making sure everything was working properly and transferred everything. I highly recommend him
  • SS
    sarah stover
    Dec 27, 2025
    5.0
    Came in today to try to get our bill lower and Joe did an amazing job! Took his time and looked through everything he could do for us. We were very impressed with what he was able to accomplish and now we don’t have to leave a company we’ve been with for 16 years! He was very informative, thorough, and overall exceptional costumer service! We would recommend stopping in to see Joe!
  • CD
    Carolyn Davis
    Dec 20, 2025
    5.0
    The service at this store was exceptional !!!!!! FIVE STARS IS NOT ENOUGH!!! Joseph helped me handle a upgrade and found me a great deal. His customer service skills are top notch and I would highly recommend this store to anyone interested in changing services ir buying a new phone. Thank you so much for helping me in a time of need. Again, Amazing!

Frequently Asked Questions About Verizon

What types of devices and services does Verizon offer at the Hamilton Wireless Zone?

They offer the latest smartphones, tablets, Verizon home internet, tech accessories, and connected devices with Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for Verizon at 1382 Main St in Hamilton, OH?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM.