Visit our store at Hamilton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff, particularly Dave and Scotty, for their exceptional service, patience, and knowledge.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, unhelpful staff, and unresolved billing issues.
Mixed Experiences
While some customers had great experiences, others reported feeling misled or dissatisfied with the service and promotions offered.
Store Environment
Customers noted that the store was often busy, leading to delays in service, and some expressed frustration with the lack of assistance.
CR
Chris Van de Ryt
4 days ago
5.0
Being unhappy with my current provider, it was suggested to me that I go to the local Verizon store and speak with the manager there, David Denning for help In purchasing a new phone.I went in on Saturday and even though it was very busy, he was Knowledgeable, helpful and very patient. He took the time to help me choose a phone, decide on a plan and set up my payments , all the while, explaining all the different features that were available. I was very pleased with his help and especially his patience while explaining to me the different function functions of the phone. I would definitely definitely recommend Verizon and especially Mr. Denning for anyone who is looking to purchase a new phone.
ST
Sean Treglia
5 days ago
5.0
Where to beginโฆ I forget the store managers name (maybe Dave?), but let me just say, he went above and beyond to solve an issue my wife and I were having with an iPad. His creative and customer centric approach to learning about, understanding the problem and offering a valuable solution was very refreshing and an approach most would have equated to what can only be taught in Ivy League MBA programs. Verizon Bridgewater Falls has a tremendous asset in (Dave?) and I am confident the store will see continued success with him at the helm.
The community is very lucky to have leadership like this out serving the people!
BB
Braden Brown
Feb 18, 2026
5.0
Was struggling to figure out how to order Verizon home internet, was getting very frustrated, and then Dave from Verizon was able to simplify the whole process for me. He helped me order the home Internet device & made the entire process smooth and transparent for me.
CW
Colt Wells
Feb 2, 2026
5.0
I came to the store could t use the kiosk Dave saw I was having problems and helped me with out having to ask. Dave also showed me a short cut so I do t have to come into the store to make payments ! Thank you Dave
GB
G'Von Bronson
Jan 26, 2026
5.0
Staff was super helpful and chill, also even told me about all the other stuff i could get ๐๐พ๐๐พ
What are the store hours for the Verizon location in Hamilton?
The Verizon store in Hamilton is open Monday to Friday from 10 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Which mobile phone brands are available at this Verizon store?
This Verizon store offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What shopping options does the Verizon store offer for customers?
Customers can shop online or visit the store, schedule in-store appointments, and select in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What kind of products and services does this Verizon store provide?
This store offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless Internet plans, and voice plans.
What payment methods are accepted at the Verizon store in Hamilton?
The store accepts payments via check, debit card, and mobile NFC payments, and does not require cash only.
Is Wi-Fi available at the Verizon store in Hamilton?
Yes, free Wi-Fi is available for customers in the store.
What nearby places can I visit before or after shopping at the Verizon store?
You can visit Bridgewater Falls Shopping Center and Mattress Firm for additional shopping, or enjoy meals at nearby restaurants like Smashburger, Chipotle Mexican Grill, and Jimmy John's.
Are there fitness centers near the Verizon store in Hamilton?
Yes, there are several nearby gyms including Esporta Fitness, LA Fitness, and Orangetheory Fitness, which you can visit before or after your store trip.
Where can I find banking services near the Verizon store?
You can find Bank of America ATM and Huntington Bank nearby to complete any banking needs conveniently while visiting Verizon.
How can nearby health and medical facilities complement my visit to Verizon?
Nearby health facilities such as Principled Chiropractic, Ault Matt DC, Principled Healthcare Solutions, Family First Vision Care, and Urgent Care of Fairfield offer medical and wellness services you might consider around your Verizon visit.
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