Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Hamilton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
397 reviews
5 stars
218
4 stars
59
3 stars
27
2 stars
23
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Scotty and Troy received high praise for their helpfulness, others were reported as rude and unhelpful.
Billing Issues
Numerous customers expressed frustration over billing discrepancies, including unexpected charges and miscommunication regarding promotions.
Wait Times
Many reviews mentioned long wait times in-store, with some customers feeling neglected or overlooked during their visits.
Knowledgeable Staff
Several customers appreciated the knowledge and assistance provided by staff members, particularly in resolving technical issues and explaining plans.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with the service quality and felt that the company has declined over time.
- JMJudy MorganOct 30, 20255.0Dave at this store went overboard to help me with a phone problem, a service that yhey don't really do. He was just being nice. Greatly appreciated by an old lady.
- CWChris WatsonOct 18, 20251.0Upgraded in July. Next months bill over $430.00 We were priced one thing and got another. Rude and not very helpful at all. Not going back to this store. Ever.
- TTTrishOct 3, 20255.0David was and still is very helpful whenever we have a problem with our phones. He’s very knowledgeable, and caring.
- CCchad carnahanOct 3, 20255.0Everyone at this store was super helpful with all my needs. Got me all switched over seamlessly. Brought my wife over from AT&T and Dave Denning was working with me until 10:00 pm making sure everything transferred over correctly. Highly recommend him and everyone else at this store!
- FEFamily EmailSep 27, 20251.0I see why people are switching from Verizon. Im a new customer and from the store reps to the phone customer service is all horrible. Add that with getting anything fixed or looked up takes a minimum of 30-45 minutes. They clearly don't care about customer service anymore.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Hamilton?
The Verizon store in Hamilton is open Monday to Friday from 10 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Which mobile phone brands are available at this Verizon store?
This Verizon store offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What shopping options does the Verizon store offer for customers?
Customers can shop online or visit the store, schedule in-store appointments, and select in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What kind of products and services does this Verizon store provide?
This store offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless Internet plans, and voice plans.
What payment methods are accepted at the Verizon store in Hamilton?
The store accepts payments via check, debit card, and mobile NFC payments, and does not require cash only.
Is Wi-Fi available at the Verizon store in Hamilton?
Yes, free Wi-Fi is available for customers in the store.
What nearby places can I visit before or after shopping at the Verizon store?
You can visit Bridgewater Falls Shopping Center and Mattress Firm for additional shopping, or enjoy meals at nearby restaurants like Smashburger, Chipotle Mexican Grill, and Jimmy John's.
Are there fitness centers near the Verizon store in Hamilton?
Yes, there are several nearby gyms including Esporta Fitness, LA Fitness, and Orangetheory Fitness, which you can visit before or after your store trip.
Where can I find banking services near the Verizon store?
You can find Bank of America ATM and Huntington Bank nearby to complete any banking needs conveniently while visiting Verizon.
How can nearby health and medical facilities complement my visit to Verizon?
Nearby health facilities such as Principled Chiropractic, Ault Matt DC, Principled Healthcare Solutions, Family First Vision Care, and Urgent Care of Fairfield offer medical and wellness services you might consider around your Verizon visit.