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Best Buy

4.1
(2296 reviews)

Business Details

3435 Princeton Rd, Hamilton, OH
45011, United States
(513) 737-3060

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3435 Princeton Rd, Hamilton, OH
45011, United States

Hours

Reviews

4.1
2,296 reviews
5 stars
1,260
4 stars
495
3 stars
232
2 stars
80
1 star
229
  • NE
    Nicholas Eversole
    6 days ago
    1.0
    Dropped my pc off on Monday 2/23 to upgrade the hard drive and clone the drive, was told it would be done by Weds 2/25 at the latest. Show up on Weds 2/25 and I'm told they haven't started it yet but worst case scenario it would be done by Friday 2/27. Arrive Friday 2/27 and I'm told it's still not done and I should speak to a manager to file a complaint. Speak to store supervisor who "calls his boss" and assures me they will have someone at the store on Saturday 2/28 to finish the upgrade and a manager would call me to touch base on the situation. Saturday comes and goes...no phone call, no update. Sunday 3/1 I call for an update and leave multiple voicemails asking for an update...no call back, no update, NOTHING. Why am I even paying for total tech support when I can't even get a call back??? Highly recommend looking into other tech support options before using this location and FAIR WARNING I'm told the same Geek Squad manager oversees the majority of Cincinnati. Highly suggest using Micro Center or other tech support locations before trusting Best Buy.
  • MM
    Michael
    Feb 27, 2026
    1.0
    Not paying price increases, wallet is closed till you all stop charging fake inflated prices.
  • EW
    Eugene Wannemacher
    Feb 4, 2026
    1.0
    Service was terrible. It took almost 3 months for our TV to be installed. A mgr said she would give us a price adjustment Very unhappy with the credit. Will not buy from Best Buy again This has been OUR STORE for many years. We are done with Best Buy now. The company did not treat us fairly Terrible customer service !!!!
  • JP
    Jeremey Peevler
    Jan 31, 2026
    1.0
    No service. No knowledge of products. No customer care.
  • MM
    Michelle Martinez
    Jan 24, 2026
    5.0
    Had an exchange and they didn't have it in store so he exchanged it and new one delivered! Super easy!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Hamilton, OH?

You can shop for TVs, computers, appliances, and more at Best Buy in Hamilton, OH.

What are the operating hours of Best Buy at 3435 Princeton Rd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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