Best Buy

4.1
2255 reviews
Best Buy Logo
Get DirectionsCallWebsite

Business Details

3435 Princeton Rd, Hamilton, OH
45011, United States
(513) 737-3060
https://stores.bestbuy.com/oh/hamilton/3435-princeton-rd-617.html/?ref=NS&loc=ns100
GoogleFacebookInstagramTwitter

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3435 Princeton Rd, Hamilton, OH
45011, United States

Hours

Reviews

4.1
2,255 reviews
5 stars
1,235
4 stars
493
3 stars
228
2 stars
79
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for being helpful and friendly, while others were criticized for being rude or unresponsive.

Delivery Issues

Numerous complaints about delivery delays and issues with order fulfillment, leading to customer frustration.

Product Availability

Customers noted a lack of stock for certain products and inconsistencies in online inventory.

Store Experience

Some customers appreciated the cleanliness and organization of the store, while others felt the staff was unhelpful or inattentive.

Pricing Concerns

Customers expressed concerns about high prices and perceived unfair pricing practices.
  • AS
    Anthony Stewart
    Nov 12, 2025
    1.0
    Had to go back and have them fixed something they missed traveled 38 miles there and back twice with a Im sorry have a nice day, also had an appointment set called several days to make sure my appointment was set to find out that they didn't have the staff and no one called me to make me aware of this, Not happy with my whole ordeal with this company at all.
  • PC
    pam carpenter
    Nov 10, 2025
    4.0
    Would of given a 5 star but had to wait at least 15 minutes for employees to find product in the cages. They Need some some of organization
  • RS
    Ryan Stock
    Nov 9, 2025
    5.0
    It's a best buy. It's like every other best buy. The suites will love knowing that it's exactly the same as every other best buy.
  • LC
    Linda Campbell
    Nov 4, 2025
    5.0
    Love all the employees especially the Geek Squad. I am a senior and need a lot of help with my Cell phone. They are so patient, friendly, easy to understand and a big bonus, I am not embarrassed to ask them to repeat or explane it different. If you're a senior or beginner, take a note pad and take notes. Learn from me, they explain so well I think I'll remember that! NO, you wont remember! The membership is the best purchase I have made and will make.
  • AR
    Andrew Replogle
    Nov 1, 2025
    1.0
    I showed up 15 minutes before the store closed to check a tv in with geek squad for repair. The tech was with another customer and told me I would have to come back the next day because it would take him 20 minutes to check my tv in for repair after he finished with the other customer. Why does it take 20 minutes to check my tv in? It takes less time to check a car in at the mechanic. I’ll be going to a different location since I have to make a whole extra trip now.
Read more reviews on Google

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Hamilton, OH?

You can shop for TVs, computers, appliances, and more at Best Buy in Hamilton, OH.

What are the operating hours of Best Buy at 3435 Princeton Rd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.