My dishwasher has been down since the first week in December, I filed a claim paid the deductible and they have come out 5x replaced multiple parts (some parts twice) and we are now the middle of January and my dishwasher is still not fixed. But they scheduled yet another appointment for the 29th of January. I tried calling and I just get passed around. I asked for a supervisor and was told someone would call me in 30 mins its 4 days later still now call back. Still no resolution. Worst experience with Best Buy.
RQ
Robin Quinn
Jan 16, 2026
1.0
Worse service EVER. Worked in Telecommunications as a Customer Service Representative for decades. Called Beat Buy about brand new washer that never worked after 3 geek visits was told it was a Lemon need to exchange. Go to store, have to call Geek Squad because it was an opened box. Just want credit so I can buy new one from you, arrange delivery and pick up. Instead I’m in parking lot again making calls over again. On my 2nd transfer after being on phone for 18 minutes and still holding. This just been a waste of my time. At 66 years old I should not be ringing out clothes after every visit and hauling upstairs to go to laundry mat again because the spin cycle won’t work on a Magtag.
JC
Jane Cain
Feb 27, 2024
5.0
Always great!
DT
Dave T
Nov 29, 2022
5.0
Had an issue with potential hackers which were resolved
What services does Geek Squad at 1632 Stringtown Rd in Grove City offer?
Geek Squad offers tech repair, setup, and support services for electronics and computers. You can schedule service in store or online.
What are the operating hours of Geek Squad in Grove City?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Grove City by phone?
You can reach Geek Squad at +1 614-277-2746.
Where is Geek Squad located in Grove City?
Geek Squad is located at 1632 Stringtown Rd, Grove City, OH 43123, United States.
Can I schedule Geek Squad service online for the Grove City location?
Yes, you can schedule Geek Squad service online via their website: https://stores.bestbuy.com/oh/grove-city/1632-stringtown-rd-1096/geeksquad.html.
Are there any nearby electronics stores to Geek Squad in Grove City?
Yes, Best Buy is nearby, which offers electronics and appliances. You can shop there before or after getting your tech serviced at Geek Squad.
What nearby dining options are available close to Geek Squad in Grove City?
You can visit nearby restaurants such as BIBIBOP Asian Grill, Wings and Rings, and Honey Baked Ham for a variety of dining options before or after your visit.
Is there a local shipping or courier service near Geek Squad in Grove City?
Yes, a UPS Access Point location is nearby for your courier and shipping needs, which can be convenient if you need to send or receive packages.
What types of repair services does Geek Squad provide?
Geek Squad provides repair services including computer repair, cell phone repair, electronics repair, data recovery, appliance repair, television repair, and mobile phone repair.
Does Geek Squad in Grove City have social media presence where I can get updates?
Yes, Geek Squad Grove City has a Facebook page at https://www.facebook.com/1661636737402906 under the name GeekSquadGroveCity.
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