Best Buy

Reviews

• CS

  Chris sus

  2 days ago
  1.0
  The seller gave me the wrong pencils for my iPad Air 11 m4, they are not even compatible... now what do I do with 2 pencils when I'm in another country?
• VC

  Valentin Chmil

  3 days ago
  1.0
  Worst customer service don't go here sold me a bad washing machine
• MG

  Marissa Gormley

  Apr 4, 2026
  1.0
  Tons of people work here and when I wanted to pay I couldn't fine the register? The layout makes no sense as to where you need to pay. When I asked a guy he told me where to go and I stood there looking stupid as tons of workers passed me....he then told me go over to someone else and they can get you. Should it really be this difficult to pay? Maybe im just being a Karen about it but idk for a store that hires so many employees....you should get assistance better than that
• SL

  Stephanie Lilly

  Mar 17, 2026
  3.0
  Nobody spoke to me even though I tried to ask someone for help I was ignored the girl at register was rude
• CS

  Connor Sullivan

  Mar 13, 2026
  1.0
  Geek Squad tried to quote me $300 for a simple, free 15-minute repair. I was having an issue with my Mac that wouldn't power on. I needed a simple firmware revive using the Apple configuration tool, which they have access to. The Geek Squad person told me that he could not run a diagnostic because it would not power on. I did not need a diagnostic. I then went to the Apple Store, and the technician was confused about why they did not help me there. My laptop is under warranty, so it should have been free even if I needed a repair. I spent an entire day dealing with Best Buy and got no help, and spent 30 minutes in the crowded Apple store and was helped right away. I would not recommend using Geek Squad for anything. I had a simple issue, and it was handled poorly. I recommend going to the manufacturer of your device, whether it be Apple, Samsung, Motorola, or even Toshiba, as you will have a better experience.

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