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Brand Certified

Verizon

4.6
(184 reviews)

Business Details

1253 N Hamilton Rd, Gahanna, OH
43230, United States
(614) 342-2135
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gahanna, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1253 N Hamilton Rd, Gahanna, OH
43230, United States

Hours

Reviews

4.6
184 reviews
5 stars
155
4 stars
13
3 stars
1
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist with their needs.

Employee Recognition

Specific employees, such as Adrian, Jayson, and Taylor, received high praise for their exceptional service and professionalism.

Store Operations

Several reviews mentioned issues with store scheduling and closures, leading to frustration among customers.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to miscommunication and service delays.
  • JB
    John BALLENTINE
    Feb 10, 2026
    5.0
    I would like to publicly recognize Jayson at the Verizon, Columbus Ohio store(s) on Hamilton Rd and Stoneridge. I've been with Verizon for over 20 years and have never received the high quality service I received from this young man. He worked with me and took care of other customers at the same time. Usually, it's been my experience that after the sale is complete, customer service comes to an abrupt halt. He is patient, knowledgeable, humble and friendly. He helps with technical issues and explains them in a way I can understand. I would put him in the category as a super-exceptional employee and deserves to be acknowledged. Any business would be fortunate to have him as an employee. Kudos to you, Jayson! You rock!
  • DB
    Dan Baughman
    Jan 17, 2026
    5.0
    JoJo was incredible
  • JG
    Jake Gargiulo
    Jan 10, 2026
    1.0
    Just go to the one in easton.
  • MO
    Michelle Otieno
    Dec 26, 2025
    5.0
    Excellent service! I was addressed in a timely manner and guided through with an explanation of everything. HIGHLY recommend
  • KG
    Kelley Griesmer
    Sep 13, 2025
    5.0
    Excellent service! Blair was quick, kind, and very helpful. I’m so glad I stopped at this location.

Frequently Asked Questions About Verizon

What products does the Verizon store at 1253 N Hamilton Rd in Gahanna offer?

The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours for the Verizon Authorized Retailer in Gahanna, OH?

Monday through Friday, the store is open from 11:00 AM to 7:00 PM; on Saturday from 10:00 AM to 6:00 PM; and on Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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