Business Details
1253 N Hamilton Rd, Gahanna, OH
43230, United States
Certified by Verizon • Feb 22, 2026
(614) 342-2135
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gahanna, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
184 reviews
5 stars
155
4 stars
13
3 stars1
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist with their needs.
Employee Recognition
Specific employees, such as Adrian, Jayson, and Taylor, received high praise for their exceptional service and professionalism.
Store Operations
Several reviews mentioned issues with store scheduling and closures, leading to frustration among customers.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to miscommunication and service delays.
- JBJohn BALLENTINEFeb 10, 20265.0I would like to publicly recognize Jayson at the Verizon, Columbus Ohio store(s) on Hamilton Rd and Stoneridge. I've been with Verizon for over 20 years and have never received the high quality service I received from this young man. He worked with me and took care of other customers at the same time. Usually, it's been my experience that after the sale is complete, customer service comes to an abrupt halt. He is patient, knowledgeable, humble and friendly. He helps with technical issues and explains them in a way I can understand. I would put him in the category as a super-exceptional employee and deserves to be acknowledged. Any business would be fortunate to have him as an employee. Kudos to you, Jayson! You rock!
- DBDan BaughmanJan 17, 20265.0JoJo was incredible
- JGJake GargiuloJan 10, 20261.0Just go to the one in easton.
- MOMichelle OtienoDec 26, 20255.0Excellent service! I was addressed in a timely manner and guided through with an explanation of everything. HIGHLY recommend
- KGKelley GriesmerSep 13, 20255.0Excellent service! Blair was quick, kind, and very helpful. I’m so glad I stopped at this location.
Frequently Asked Questions About Verizon
What products does the Verizon store at 1253 N Hamilton Rd in Gahanna offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for the Verizon Authorized Retailer in Gahanna, OH?
Monday through Friday, the store is open from 11:00 AM to 7:00 PM; on Saturday from 10:00 AM to 6:00 PM; and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Gahanna provide in-store pickup services?
Yes, the store offers in-store pickup for products.
Which payment methods are accepted at the Verizon store on N Hamilton Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle their old electronics at the Verizon Authorized Retailer in Gahanna?
Yes, the store offers electronics recycling services.
What brands does the Verizon store in Gahanna carry?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
Is free Wi-Fi available at the Verizon store on 1253 N Hamilton Rd?
Yes, free Wi-Fi is available to customers inside the store.
What nearby places can I visit before or after shopping at the Verizon store in Gahanna?
Nearby places include Smallcakes Cupcakery and Creamery for desserts, Tony & Enzo's Pizzeria for dining, and Keystone Chiropractic for health services.
Are there any nearby places to ship packages near the Verizon store in Gahanna?
Yes, Pak Mail and UPS Authorized Shipping Outlet are nearby shipping centers convenient for handling your parcels.
Can customers combine a visit to Verizon with entertainment options nearby?
Absolutely, customers can enjoy local spots such as The Karaoke Lab for karaoke or BnR BAR, a sports bar, located close to the Verizon store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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