Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gahanna, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
181 reviews
5 stars
152
4 stars
13
3 stars1
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Adrian, Lee, and Taylor for their exceptional service.
Store Management
Feedback highlighted issues with store management, particularly regarding scheduling and customer handling, leading to frustrations for some customers.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Store Environment
Some reviews noted a lack of ambiance in the store, with comments about it feeling too quiet or awkward during visits.
Appointment Issues
Several customers experienced problems with appointment scheduling, including double bookings and long wait times.
- JGJake Gargiulo2 days ago1.0Just go to the one in easton.
- MOMichelle OtienoDec 26, 20255.0Excellent service! I was addressed in a timely manner and guided through with an explanation of everything. HIGHLY recommend
- KGKelley GriesmerSep 13, 20255.0Excellent service! Blair was quick, kind, and very helpful. I’m so glad I stopped at this location.
- SVSusan VivoliSep 7, 20255.0I’m a former Verizon customer but was forced to change carriers when I moved. I was having problems (multiple viruses) so figured it was time to switch back.
- MLMichelle LancourAug 3, 20255.0Lee was very attentive. Even though he was the only one running the store he maintained his composure while multitasking numerous customers and keeping the customers happy.
Frequently Asked Questions About Verizon
What products does the Verizon store at 1253 N Hamilton Rd in Gahanna offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for the Verizon Authorized Retailer in Gahanna, OH?
Monday through Friday, the store is open from 11:00 AM to 7:00 PM; on Saturday from 10:00 AM to 6:00 PM; and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Gahanna provide in-store pickup services?
Yes, the store offers in-store pickup for products.
Which payment methods are accepted at the Verizon store on N Hamilton Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle their old electronics at the Verizon Authorized Retailer in Gahanna?
Yes, the store offers electronics recycling services.
What brands does the Verizon store in Gahanna carry?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
Is free Wi-Fi available at the Verizon store on 1253 N Hamilton Rd?
Yes, free Wi-Fi is available to customers inside the store.
What nearby places can I visit before or after shopping at the Verizon store in Gahanna?
Nearby places include Smallcakes Cupcakery and Creamery for desserts, Tony & Enzo's Pizzeria for dining, and Keystone Chiropractic for health services.
Are there any nearby places to ship packages near the Verizon store in Gahanna?
Yes, Pak Mail and UPS Authorized Shipping Outlet are nearby shipping centers convenient for handling your parcels.
Can customers combine a visit to Verizon with entertainment options nearby?
Absolutely, customers can enjoy local spots such as The Karaoke Lab for karaoke or BnR BAR, a sports bar, located close to the Verizon store.