Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Gahanna, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 220 Granville St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
572 reviews
5 stars
552
4 stars6
3 stars5
2 stars3
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jordan, Hunter, and Atlantis.
Efficiency
Numerous reviews highlighted the quick and efficient service provided by the staff, making processes like upgrades and account changes smooth.
Mixed Experiences
While many customers had positive interactions, there were a few reports of unprofessional behavior and issues with account management that caused frustration.
Store Environment
The store was frequently described as clean, well-organized, and welcoming, contributing to a positive shopping experience.
- DWDave Ward1 day ago5.0I stopped in for a question about my phone and walked out with a lower bill with better perks, and a brand new free iphone. Kayla was awesome to work with and extremely helpful. Thank you!
- TCTim Crowder4 days ago5.0My man Keifer reitz! He’s awesome, he saved me so much money and was able to get all my kids new phones while saving me money! See this guy for anything you need to make stuff happen! Thank you keifer
- KSKatelynn Spencer4 days ago5.0Sooo glad I decided to come to Verizon. I brought my kids in with me to transfer from another carrier. Kayla handled the transfer, hooked me up with the deals, and answered all of my questions. Atlantis put on some cartoons to keep my kids distracted while we went through the process. It was busy in the store but the vibe was so calm with that team behind the desk! 10/10 thank you guys for being so helpful and patient!!! I know 3 small boys in a store wasn’t ideal on top of it being busy. 🙏❤️
- KHKayla Hall5 days ago5.0Everyone at this store is so helpful and friendly! Definitely sending all my family and friends here! :) 20 out of 10 experience.
- JSJohn SchaferDec 30, 20255.0Keifer is the man! Dude saved me 40$ a month w 2 new watches and 2 new phones!!! See this man at verizon
Frequently Asked Questions About Verizon
What products and services does the Verizon store at 220 Granville St offer?
The Verizon store offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including device activation, upgrades, bill payments, and more.
What brands are available at the Verizon Wireless Zone in Gahanna?
The store offers products from brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Mophie, Belkin, and many others.
What are the operating hours for the Verizon store in Gahanna?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon retailer at 220 Granville St offer in-store or curbside pickup?
The store offers in-store pickup and curbside pickup services.
How can I schedule an appointment or service at the Verizon store?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
How can customers use public transport to find the Verizon store in Gahanna?
While specific transit stations are not listed, the store is located at 220 Granville St, near popular places such as Alpine Beverage Drive Thru and Capital Games, making it easy to identify in the area.
What nearby dining options are available when visiting the Verizon store?
Nearby dining options include Coaches (a sports bar and pizza restaurant), Third Base Pint House, Frankie's Pizza, Aloha Aina Columbus (Hawaiian food truck), Rita's Italian Ice and Frozen Custard, Golden China, Three Creeks Kitchen + Cocktails, and O'Toole's Irish Pub.
Are there nearby financial institutions close to the Verizon store?
Yes, PNC Bank and KeyBank are located nearby for your banking needs.
What leisure activities can I enjoy near the Verizon store in Gahanna?
You can visit nearby leisure spots such as Gahanna Skate Park and Shull Park for outdoor activities or visit Capital Games for video games and related entertainment.
Does the Verizon store provide support for both consumers and businesses?
Yes, the store offers Verizon network coverage and services such as new lines, business accounts, wireless plans, and device financing for both consumers and businesses.