Verizon

4.9
581 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Gahanna, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 220 Granville St.

Details

  • Curbside pickupNot available

Location

Verizon
220 Granville St, Gahanna, OH
43230, United States

Hours

Reviews

4.9
572 reviews
5 stars
552
4 stars
6
3 stars
5
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jordan, Hunter, and Atlantis.

Efficiency

Numerous reviews highlighted the quick and efficient service provided by the staff, making processes like upgrades and account changes smooth.

Mixed Experiences

While many customers had positive interactions, there were a few reports of unprofessional behavior and issues with account management that caused frustration.

Store Environment

The store was frequently described as clean, well-organized, and welcoming, contributing to a positive shopping experience.
  • DW
    Dave Ward
    1 day ago
    5.0
    I stopped in for a question about my phone and walked out with a lower bill with better perks, and a brand new free iphone. Kayla was awesome to work with and extremely helpful. Thank you!
  • TC
    Tim Crowder
    4 days ago
    5.0
    My man Keifer reitz! He’s awesome, he saved me so much money and was able to get all my kids new phones while saving me money! See this guy for anything you need to make stuff happen! Thank you keifer
  • KS
    Katelynn Spencer
    4 days ago
    5.0
    Sooo glad I decided to come to Verizon. I brought my kids in with me to transfer from another carrier. Kayla handled the transfer, hooked me up with the deals, and answered all of my questions. Atlantis put on some cartoons to keep my kids distracted while we went through the process. It was busy in the store but the vibe was so calm with that team behind the desk! 10/10 thank you guys for being so helpful and patient!!! I know 3 small boys in a store wasn’t ideal on top of it being busy. 🙏❤️
  • KH
    Kayla Hall
    5 days ago
    5.0
    Everyone at this store is so helpful and friendly! Definitely sending all my family and friends here! :) 20 out of 10 experience.
  • JS
    John Schafer
    Dec 30, 2025
    5.0
    Keifer is the man! Dude saved me 40$ a month w 2 new watches and 2 new phones!!! See this man at verizon

Frequently Asked Questions About Verizon

What products and services does the Verizon store at 220 Granville St offer?

The Verizon store offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including device activation, upgrades, bill payments, and more.

What brands are available at the Verizon Wireless Zone in Gahanna?

The store offers products from brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Mophie, Belkin, and many others.