Horrible experience. Had an appt for 3:20pm. He asked that I return in 2 hours when the repair average time is 30-60min. So I returned in an hour and was willing to wait the additional hour if needed. At 4:35pm a coworker stated to the geek squad tech that he still had my phone to repair and hadn’t started it. At 5:10 a female worker noticed I had been there an exorbitant amount of time and took it upon herself to check on the progress. She came back stating it was “almost done”. After 20 minutes Liam, the tech, came out to give me an update and it would be another 15-20 minutes to factory restore my phone. About 10 minutes into waiting for the restore Liam left to use the restroom where he spent 22 minutes. Yes I timed that. During this I asked multiple people if I could just have my phone back and they stated they couldn’t complete the job. Only Liam could. After he finally returned from the restroom he went back and appeared to work on the phone again. Another 15 minutes went by and he came out stating it would be yet another 20 minutes as the restore was taking”longer than expected”. After 3+ hours of waiting I received my phone back completely void of any information. I wouldn’t take a play-school phone to this location. The service is embarrassing at best and there is no sense of urgency.
JH
Joshua Homera
Dec 13, 2023
1.0
Pure disappointment. You are better off driving to Toledo Apple Store to get your phone fixed than doing it here. They are rude and somehow their techs don’t show up for 2 consecutive days! Why bother accepting appointments if you cannot fix phones?
CC
Chase
Sep 1, 2023
1.0
Garbage service. Can't keep a schedule in line to save their life. Went from 3-5 to to 1-2 to 1-2 more 2 days later. All for something I could have done in less than a day if I had the equipment and time.
What types of services does Geek Squad at Best Buy in Findlay offer?
Geek Squad offers tech repair, setup, and support services, including cell phone, computer, and electronics repair as well as data recovery and appliance repair.
How can I schedule a service appointment with Geek Squad in Findlay?
You can schedule a service appointment either in store at 1800 Tiffin Ave Ste 100 or online via their website.
What are the operating hours for Geek Squad at Best Buy in Findlay?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Findlay, Ohio?
Geek Squad is located at 1800 Tiffin Ave, Suite 100, Findlay, OH 45840.
What is the contact phone number for Geek Squad in Findlay?
You can reach Geek Squad in Findlay at +1 419-424-9866.
Where can I find more information online about Geek Squad's Findlay location?
More details are available on their website at https://stores.bestbuy.com/oh/findlay/1800-tiffin-ave-795/geeksquad.html and their Facebook page at https://www.facebook.com/2306195646311617.
Is there a Best Buy near Geek Squad in Findlay?
Yes, Geek Squad is located inside the Best Buy store at 1800 Tiffin Ave, making it convenient to shop for electronics and get repair services in one trip.
Are there dining options near Geek Squad in Findlay for before or after my service appointment?
Yes, nearby eateries include Tokyo Japanese Steakhouse for sushi and steak, Five Guys for burgers, Donatos Pizza, and Tropical Smoothie Cafe, all within close proximity for a meal before or after your visit.
Where can I shop for clothing and accessories near Geek Squad in Findlay?
Nearby shopping options include Findlay Village Mall, Claire's for accessories, Justice for children's clothing, The Buckle, and American Eagle Store for apparel needs.
Are there any automotive services near Geek Squad in Findlay?
Yes, there are several automotive dealers and service centers nearby including Charly El Car Guru, Zander Craig Car Sales, Great Lakes Subaru Service Center, and LaRiche Toyota-Subaru for your vehicle needs.