Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,247 reviews
5 stars
657
4 stars
279
3 stars
151
2 stars
52
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or dismissive behavior and long wait times for assistance.
Product Availability
Several customers expressed frustration over limited stock and mispricing of items, leading to wasted trips and dissatisfaction.
Store Experience
The store's organization and cleanliness received mixed reviews, with some noting a lack of staff presence and others appreciating the friendly atmosphere.
Online vs In-Store
Many customers preferred online shopping due to better service and availability, indicating a trend towards digital over in-person experiences.
Management Issues
Repeated complaints about poor management and leadership were noted, suggesting a need for improvement in store operations and employee morale.
- SRSeth RieglsNov 3, 20251.0Why am I no longer able to call a store and talk to a human being? I don't like being sent to a call center. Human interaction is so much better. Given how expensive this store is, you would think they could afford an extra person to man the phones. I avoid Amazon for this very reason, but it sucks that Best Buy has gone down the same path.
- RMRon MannOct 20, 20255.0From outta town needed charge cord for computer.....HAD IT!
- DLDenmark LOct 17, 20251.0I expect to be able to speak with someone at the store during open hours, not rerouted to a call center. No information given to help me make a decision as to whether I should drive 40 miles to get feedback from an employee of Bestbuy. Will go somewhere else. Update to Best Buy response - I don't use any of those apps. Crazy how a local store can't speak to a customer anymore.
- H1Hunter 10122Oct 14, 20254.0Very nice people, but it was difficult to find someone to help me with finding what I want, I managed to get someone to help me and they had what I needed for a very reasonable price. Overall I had a good experience here, just wish help was more available.
- ALA LeapheartSep 12, 20251.0The Worst Customer Service Experience of My Life I drove over four hours from Detroit to the Best Buy in Findlay, Ohio after purchasing an open-box 75-inch TV online. What should have been a simple pickup turned into a nightmare. First, there was an issue verifying my payment. Then an issue with the pick ticket. Then another issue actually getting the TV. After wasting hours waiting around while employees fumbled, I was told they couldn’t complete the transaction. Instead of honoring my purchase, they refunded me and told me they were closing for the night—leaving me with no TV, no solution, and over $100 wasted in gas. I spent four hours driving and another two hours dealing with their incompetence, only to walk away empty-handed. The employees were dismissive, unhelpful, and clearly more concerned about going home than helping a paying customer. When I tried calling the 1-800 customer service number for help, I was met with the same careless, rude attitude. This is hands down the worst customer service I have ever experienced. I wasted an entire day, my money, and my patience because Best Buy clearly does not care about its customers. I will never shop here again—and I strongly suggest anyone considering it to think twice.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Findlay, OH offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 1800 Tiffin Ave, Findlay?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This location offers curbside pickup services, allowing you to conveniently pick up your orders without entering the store.
Can I get my electronics repaired at the Findlay Best Buy?
Yes, the Findlay Best Buy provides service and repair support through Geek Squad.
What payment methods are accepted at Best Buy in Findlay?
Best Buy accepts debit cards and paychecks, but does not require cash only.
Does Best Buy in Findlay offer electronics recycling?
Yes, this Best Buy location offers electronics recycling services.
What nearby stores can I visit for fashion accessories while shopping at Best Buy in Findlay?
Claire's, known for fashion accessories and piercing services, is located near Best Buy and can be a convenient stop for your fashion accessory needs.
Are there food options close to Best Buy in Findlay for a meal before or after shopping?
Yes, nearby dining options include Tokyo Japanese Steakhouse for Japanese cuisine, Five Guys for burgers, Donatos Pizza for pizza, and Tropical Smoothie Cafe for smoothies and light meals.
Where can I find computer repair or mobile phone services near Best Buy in Findlay?
Geek Squad and uBreakiFix offer mobile phone and computer repair services close to Best Buy, making troubleshooting or repair convenient.
What shopping centers or clothing stores are nearby Best Buy in Findlay?
Findlay Village Mall, JCPenney, Justice, American Eagle Store, and The Buckle are nearby shopping and clothing stores for additional retail options.