Verizon

4.8
1143 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Fairfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5425 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

4.8
1,138 reviews
5 stars
1,054
4 stars
32
3 stars
9
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Greg and Troy.

Efficiency

Many reviews noted quick service and efficient problem-solving, with customers often leaving satisfied after minimal wait times.

Knowledgeable Staff

Reviewers appreciated the staff's knowledge about products and plans, with several mentioning how well they explained options and resolved issues.

Positive Experiences

Overall, customers reported positive experiences at this location, often returning due to the reliable service and support they received.
  • PR
    Paul Roberts
    6 days ago
    5.0
    Purchased a Samsung Galaxy S25 LE and Alex was very informative and friendly. He provided excellent customer service.
  • KT
    Kimberly Thurmond
    6 days ago
    5.0
    I just bought a new phone 2 months ago, had issues withpop ups I couldn't get rid of trout helped me get my phone up and running as normal thank goodness. Great looking store and staff can't say enough ty.
  • CR
    Crespin Ramirez
    6 days ago
    5.0
    The hookup
  • KH
    Katherine Hodges
    Jan 3, 2026
    5.0
    Came in to get my alta fiber email fixed. Troy was able to help me get logged in where others couldn't do it. This store has been very helpful I bought here two years ago and they still help me here.
  • MJ
    Mike Johnson
    Dec 17, 2025
    5.0
    I purchased a new Google Pixel 9a during Amazon's "Black Friday" sales event. Not wanting to mess things up, I took it into the Cellular Sales Verizon store and Greg had me up and running in less than 5 minutes. Swapping the SIM card from my old phone to the Pixel was pretty straight forward, but I'm glad that Greg cheerfully led me thru the process. I'll be a customer from now on. Excellent service for even the simplest tasks. Thanks!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Fairfield, OH?

The Verizon store is located at 5425 Dixie Hwy, Fairfield, OH 45014.

What brands of phones can I buy at Cellular Sales Verizon store?

You can buy Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless devices at the store.