Best Buy

4.1
3671 reviews
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2907 Centre Dr, Fairborn, OH
45324, United States

Hours

Reviews

4.1
3,671 reviews
5 stars
1,989
4 stars
877
3 stars
358
2 stars
134
1 star
313

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times and unhelpful staff.

Staff Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.

Product Availability

Customers expressed dissatisfaction with low inventory levels and issues with open-box products.

Positive Experiences

Despite negative feedback, some customers praised specific staff members for their helpfulness and the overall shopping experience.
  • DW
    Douglas Wilker
    3 days ago
    1.0
    Product breaks and they say the "extended" warranty doesn't start until after the Manufacturer warranty. Product breaks after Manufacturer warranty expires and they say the extended warranty started from date of purchase. Get warranty terms in writing when you buy because they lie
  • HW
    hailey wolters
    Jan 3, 2026
    1.0
    Tried looking at laptops for college at this location. We told the employees our ideal budget we wanted to spend, multiple employees kept showing us way too expensive laptops. When we told one employee it was too expensive for us and we were planning to look elsewhere for more cheaper options, he laughed in our face. We went to the location in Miamisburg, where they actually helped us, were kind, and got what we were looking for. So disrespectful.
  • DH
    Debbie Hoeve
    Jan 1, 2026
    3.0
    They were sold out of the items we intended to buy even though their website showed the items in stock at the store. Staff was attentive but help was limited since the items we wanted were sold out. Staff had no suggestions of alternative items.
  • LL
    Lauren L
    Dec 27, 2025
    1.0
    Can someone please answer the phone?? I'm trying to schedule a service, which isn't possible online. Do I have to drive 20 minutes just to schedule an appointment? This is ridiculous.
  • DA
    Dan Adkins
    Dec 26, 2025
    1.0
    Bought a laptop computer for a xmas gift picked out a certain color salesperson behind counter went to shelf and brought one back it was supposed to be a black faced hp laptop they had about 4 different colors .So opened up at xmas it was wrong color took it back 12/26/25 to exchange for correct color was told they didn't have the color i wanted and that the price had went up and i would have to pay the $40.00 difference .Manager wouldn't even speak with me about it and i just think that is some bullshit they gave me the wrong one and I shouldn't have had to pay anymore for it . So needless to say I won't be buying anything else from there ever again .I work in retail and we do not treat our customers that way.

Frequently Asked Questions About Best Buy

What type of products can I find at Best Buy in Fairborn, OH?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Fairborn, OH.

What are the operating hours for this Best Buy location?

Best Buy in Fairborn is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.