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Brand Certified

Verizon

3.7
(465 reviews)

Business Details

(614) 793-8989

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Dublin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5065 Tuttle Crossing Blvd, Dublin, OH
43016, United States

Hours

Reviews

3.7
465 reviews
5 stars
255
4 stars
38
3 stars
39
2 stars
25
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.

Wait Times

Customers reported long wait times and disorganization in the store, leading to frustration.

Sales Practices

Concerns about misleading sales tactics and upselling practices were frequently mentioned, with customers feeling misled about promotions and pricing.

Store Utility

Many customers questioned the necessity of visiting the physical store, suggesting that most services could be handled online.
  • DD
    DASH DOOR
    6 days ago
    1.0
    I am very disappointed with Verizon’s service. My phone internet is not working properly, and I am experiencing ongoing connectivity issues. I visited a Verizon store to resolve the problem, but unfortunately, they did not provide any effective assistance. The issue remains unresolved, and I am still unable to use my internet service properly. As a customer, I expect reliable service and proper support when problems occur. Due to the lack of assistance and poor service experience, I am now considering switching to T-Mobile. I hope Verizon takes customer complaints seriously and improves both their network reliability and customer service.
  • RB
    Roy B
    Feb 19, 2026
    5.0
    I stopped in today to discuss purchasing a new iPhone. I was immediately greeted by Chelsea. Chelsea was very pleasant, listened to my concerns, and guided me to a decision that not only solved my problem but was cost effective. Great experience thanks to Chelsea!
  • KU
    Kent Underwood
    Jan 21, 2026
    5.0
    Taylor was amazing
  • DJ
    Derek Chandler Jr
    Dec 31, 2025
    5.0
    Help me upgrade my phone and the process was very easy
  • RR
    Robert C Ramey
    Dec 17, 2025
    1.0
    Canceled pick up order yesterday 12/16, 2 days before the email stated I had to pick it up by which was 12/18 close of store that day. Clearly to just sell to someone else as the phones were not available to reorder 5 mins after they canceled it even though they were paid for already.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Dublin, OH?

The Verizon store in Dublin is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

Can I schedule an in-store appointment at the Verizon Dublin location?

Yes, you can schedule an in-store appointment online for the Verizon Dublin store for a convenient visit.

Brand Certified Facts from Verizon

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