Best Buy

4.1
4017 reviews
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Business Details

5800 Britton Pkwy, Dublin, OH
43016, United States
(614) 793-8630
https://stores.bestbuy.com/oh/dublin/5800-britton-pkwy-156.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5800 Britton Pkwy, Dublin, OH
43016, United States

Hours

Reviews

4.1
4,017 reviews
5 stars
2,099
4 stars
989
3 stars
381
2 stars
140
1 star
408

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported poor experiences and long wait times.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration with missing items or incorrect pricing.

Installation Issues

Several customers reported problems with installation services and communication regarding appointments.

Staff Knowledge

While some staff were noted as knowledgeable and helpful, others were criticized for being uninformed or unhelpful.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction while others vowed not to return due to negative interactions.
  • IS
    Iris Shades
    2 days ago
    5.0
    Staff was friendly and my transaction was quick and easy. I found exactly what I was looking for.
  • KT
    Karen Thomas
    Nov 16, 2025
    4.0
    In search of elusive cable... like a unicorn it probably doesn't exist, but the cable that was purchased earlier that day didn't work was an easy return.
  • CK
    Chris Kobe
    Nov 4, 2025
    1.0
    Called a day prior to my appointment to ensure that Geek Squad could run diagnostics on AirPods, giving them all the necessary information including generation, no Apple Care, etc. I was told they could run diagnostics and potentially fix the issue however day of my appointment told they can’t do any work on them. There is really no excuse for this. I’d trust anywhere else before coming here
  • DC
    Dale Cox
    Nov 2, 2025
    1.0
    By far the worst consumer interaction I have ever had. They lie, mislead, and do not honor what they say. If you can avoid doing business with this location , do it by all means. They over promise and under deliver. The store manger Dieter was of no help whatsoever .
  • AA
    Anthony Akrouche
    Oct 29, 2025
    1.0
    The dumbest phone system.Good luck trying to call and speaking to someone. You will get tour of every department you don't and when you ask to speak to a store manger the response is " please drive to the store to speak to the manger" BestBuy News flash, you are not amazon. People want to talk with people they purchased from. Worst customer service ever. At this point just buy on amazon, you'll get better customer service and lest frustrating. Oh and BTW the extension on the employee business card is wrong.
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Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Dublin, OH?

Best Buy in Dublin, OH is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Does the Best Buy store at 5800 Britton Pkwy offer in-store and curbside pickup?

Yes, Best Buy offers both in-store pickup and curbside pickup services.