Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and poor handling of issues.
Product Availability
Several customers expressed frustration with product availability and discrepancies between online listings and in-store stock.
Installation Issues
Many reviews highlighted significant problems with installation services, including long wait times and poor communication.
Return Policy
Customers were disappointed with the return policy, citing unclear communication and strict enforcement that led to negative experiences.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting a lack of maintenance and others appreciating the neatness.
ED
Elaine DePayne
Feb 17, 2026
5.0
My favorite place to shop. Staff friendly and helpful.
LP
Leslie Peltier
Feb 10, 2026
5.0
Wanted to give Orion at the Best Buy at the Tuttle location a huge thank you for his kindness and patience when I was in there recently. Recently bought a new phone and he showed me how to download pictures on a flash drive and even wrote down the steps of how to do this. Next time I need any electronics this is the Best Buy I’ll be going to.
DR
debra robichaux
Feb 8, 2026
5.0
Yasmine was very patient and she was very helpful.
JB
John Barnett
Feb 5, 2026
1.0
The worst customer service experience ever. I spent $30,000 with the Magolia group at Best Buy. I try to call the store back and put into AI he'll. I keep getting transferred to a call center and the rep didn't know what Magnolia was. It is their program. He said he was the the top person. No manager above him. Wow. That is really sad. I guess I will use another company to install my next project this spring.
MK
Mohammad Umar Farooq Khan
Jan 24, 2026
3.0
Amazing deals on electronic products for personal and home decors. Staff is very friendly and helps you select a product based on your need.
What are the store hours for Best Buy in Dublin, OH?
Best Buy in Dublin, OH is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does the Best Buy store at 5800 Britton Pkwy offer in-store and curbside pickup?
Yes, Best Buy offers both in-store pickup and curbside pickup services.
What type of products can I find at Best Buy Dublin?
You can shop TVs, computers, appliances, cameras, and more at Best Buy Dublin.
Does Best Buy Dublin offer Geek Squad support and repair services?
Yes, Best Buy Dublin provides expert Geek Squad support and offers service and repair for electronics.
Can I pay with debit cards at Best Buy in Dublin?
Yes, Best Buy in Dublin accepts debit card payments and does not require cash only.
Is there a way to recycle electronics at the Best Buy Dublin location?
Yes, Best Buy Dublin offers electronics recycling services.
What nearby stores can I visit for furniture and home goods around Best Buy Dublin?
Nearby furniture and home goods stores include Lovesac in Best Buy Tuttle Crossing, Sleep Outfitters, Ashley, Fifty-Off Furniture, and Morris Home Furniture and Mattress.
Are there any fitness centers close to Best Buy in Dublin for a workout before or after shopping?
Yes, Esporta Fitness is a nearby gym where you can work out before or after your visit to Best Buy.
Where can I grab a quick meal near Best Buy Dublin?
You can visit Subway or McDonald's nearby for fast food options before or after shopping at Best Buy.
If I need computer or mobile phone repairs, are there nearby services related to Best Buy?
Geek Squad, located nearby, provides mobile phone sales and IT service and computer repair, complementing Best Buy's services.
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