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Best Buy

4.1
(4067 reviews)

Business Details

5800 Britton Pkwy, Dublin, OH
43016, United States
(614) 793-8630

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5800 Britton Pkwy, Dublin, OH
43016, United States

Hours

Reviews

4.1
4,067 reviews
5 stars
2,132
4 stars
993
3 stars
385
2 stars
140
1 star
417

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and poor handling of issues.

Product Availability

Several customers expressed frustration with product availability and discrepancies between online listings and in-store stock.

Installation Issues

Many reviews highlighted significant problems with installation services, including long wait times and poor communication.

Return Policy

Customers were disappointed with the return policy, citing unclear communication and strict enforcement that led to negative experiences.

Store Environment

The store's cleanliness and organization received mixed reviews, with some customers noting a lack of maintenance and others appreciating the neatness.
  • ED
    Elaine DePayne
    Feb 17, 2026
    5.0
    My favorite place to shop. Staff friendly and helpful.
  • LP
    Leslie Peltier
    Feb 10, 2026
    5.0
    Wanted to give Orion at the Best Buy at the Tuttle location a huge thank you for his kindness and patience when I was in there recently. Recently bought a new phone and he showed me how to download pictures on a flash drive and even wrote down the steps of how to do this. Next time I need any electronics this is the Best Buy I’ll be going to.
  • DR
    debra robichaux
    Feb 8, 2026
    5.0
    Yasmine was very patient and she was very helpful.
  • JB
    John Barnett
    Feb 5, 2026
    1.0
    The worst customer service experience ever. I spent $30,000 with the Magolia group at Best Buy. I try to call the store back and put into AI he'll. I keep getting transferred to a call center and the rep didn't know what Magnolia was. It is their program. He said he was the the top person. No manager above him. Wow. That is really sad. I guess I will use another company to install my next project this spring.
  • MK
    Mohammad Umar Farooq Khan
    Jan 24, 2026
    3.0
    Amazing deals on electronic products for personal and home decors. Staff is very friendly and helps you select a product based on your need.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Dublin, OH?

Best Buy in Dublin, OH is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Does the Best Buy store at 5800 Britton Pkwy offer in-store and curbside pickup?

Yes, Best Buy offers both in-store pickup and curbside pickup services.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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