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Verizon

3.3
(311 reviews)

Business Details

1100 Sunbury Road, Delaware, OH
43015, United States
(740) 362-2408

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Delaware for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1100 Sunbury Road, Delaware, OH
43015, United States

Hours

Reviews

3.3
311 reviews
5 stars
146
4 stars
26
3 stars
17
2 stars
19
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times and unhelpful staff.

Sales Practices

Several reviews mention deceptive sales tactics and issues with billing, leading to customer dissatisfaction.

Staff Attitude

Customers frequently noted rude or dismissive behavior from staff, contributing to a negative shopping experience.

Store Management

Multiple reviews highlight poor management and organization within the store, resulting in inefficient service and customer frustration.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
  • SS
    sierra s.
    1 day ago
    1.0
    Horrible staff. Unsure of his name but the flamboyant employee with the ratty beard needs to get a grip and learn basic human interaction.
  • TS
    Tony S
    1 day ago
    1.0
    very unpleasant and rude staff, save the trip and just go elsewhere
  • ST
    Susan Thorsteinson
    Feb 13, 2026
    5.0
    My initial meeting was with a gentleman named Caleb. Although he was relatively new he was exceedingly Pleasant, polite and was honest enough to quickly go and acquire more information from a manager. Questions were answered. And they did as they advertised and matched my payment at T-Mobile. For the first time in 30 years, feeling comfortable with the people and the cost, I also had internet hooked up to my house. I noticed everyone else who came in in need of service left a smiles. Whereas I would have never referred people to T-Mobile, based on these limited exchanges I would refer people to Verizon
  • RR
    Ryan Rudd
    Feb 8, 2026
    5.0
    Excellent experience with the staff member named Boston. Walked my wife and I through a transferred number and dual phone upgrades while finding us the best plan and discounts. Even helped us with an Apple Music upgrade that lessened the bill on our current plan. We did have to come back another day to work out some issues due to the online call center closed on Sunday’s (as expected with most transfer deals) but Boston made sure to update us on his schedule so we could continue the process with the same employee. Thanks again.
  • JJ
    Jake “JakeILL”
    Jan 24, 2026
    5.0
    Ian was incrediblely helpful with upgrading my phone to the latest model, and getting it up and running. Costumer service was above and beyond. Great store, great workers.

Frequently Asked Questions About Verizon

What products does the Verizon Delaware store offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.

What services are available at the Verizon Delaware store?

Services include mobile plans, wireless internet plans, voice plans, and options for in-store pickup and delivery services such as free 2-day shipping, express lockers, and same-day delivery where available.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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