Visit our store at Delaware for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times and unhelpful staff.
Sales Practices
Several reviews mention deceptive sales tactics and issues with billing, leading to customer dissatisfaction.
Staff Attitude
Customers frequently noted rude or dismissive behavior from staff, contributing to a negative shopping experience.
Store Management
Multiple reviews highlight poor management and organization within the store, resulting in inefficient service and customer frustration.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
SS
sierra s.
1 day ago
1.0
Horrible staff. Unsure of his name but the flamboyant employee with the ratty beard needs to get a grip and learn basic human interaction.
TS
Tony S
1 day ago
1.0
very unpleasant and rude staff, save the trip and just go elsewhere
ST
Susan Thorsteinson
Feb 13, 2026
5.0
My initial meeting was with a gentleman named Caleb. Although he was relatively new he was exceedingly Pleasant, polite and was honest enough to quickly go and acquire more information from a manager. Questions were answered. And they did as they advertised and matched my payment at T-Mobile. For the first time in 30 years, feeling comfortable with the people and the cost, I also had internet hooked up to my house. I noticed everyone else who came in in need of service left a smiles. Whereas I would have never referred people to T-Mobile, based on these limited exchanges I would refer people to Verizon
RR
Ryan Rudd
Feb 8, 2026
5.0
Excellent experience with the staff member named Boston. Walked my wife and I through a transferred number and dual phone upgrades while finding us the best plan and discounts. Even helped us with an Apple Music upgrade that lessened the bill on our current plan. We did have to come back another day to work out some issues due to the online call center closed on Sunday’s (as expected with most transfer deals) but Boston made sure to update us on his schedule so we could continue the process with the same employee. Thanks again.
JJ
Jake “JakeILL”
Jan 24, 2026
5.0
Ian was incrediblely helpful with upgrading my phone to the latest model, and getting it up and running. Costumer service was above and beyond. Great store, great workers.
What products does the Verizon Delaware store offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon Delaware store?
Services include mobile plans, wireless internet plans, voice plans, and options for in-store pickup and delivery services such as free 2-day shipping, express lockers, and same-day delivery where available.
What are the store hours for the Verizon Delaware location?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
How can I schedule an in-store appointment at Verizon Delaware?
You can schedule an in-store appointment through the My Verizon app or by visiting Verizon's Delaware store website.
Does the Verizon Delaware store accept mobile NFC payments?
Yes, the Verizon Delaware store accepts mobile NFC payments along with debit cards, checks, and does not require cash only.
Does the Verizon Delaware store offer free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon Delaware store for customers.
Where is the Verizon Delaware store located?
The Verizon store is located at 1100 Sunbury Road, Retail 702, Delaware, OH 43015.
What nearby eateries can I visit after shopping at Verizon Delaware?
After visiting Verizon, you can enjoy nearby eateries like Tropical Smoothie Cafe, City Barbeque, Panda Express, and Subway, all within a short distance for convenient dining options.
Are there any healthcare facilities near Verizon Delaware?
Yes, nearby healthcare facilities include Walk In Urgent Care, NovaCare Rehabilitation, Hometown Urgent Care, Motto Clear Aligners, and Aspen Dental locations for various medical and dental needs.
Which nearby stores can I visit for shopping close to the Verizon Delaware location?
Nearby shopping options include Kohl's, SEPHORA at Kohl's, Discount Fashion Warehouse, and Mattress Firm for clothing, beauty, and furniture needs.
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