Cricket Wireless Authorized Retailer

4.2
222 reviews
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Business Details

220 Springboro Pike, Dayton, OH
45449, United States
(937) 999-5007
https://www.cricketwireless.com/stores/oh/dayton/220-springboro-pike
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Dayton store today.

Location

Cricket Wireless Authorized Retailer
220 Springboro Pike, Dayton, OH
45449, United States

Hours

Reviews

4.2
222 reviews
5 stars
154
4 stars
22
3 stars
10
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised staff like Sohail and Rosie for being helpful and friendly, others reported rude and dismissive behavior from management and certain employees.

Staff Knowledge

Customers expressed concerns about staff knowledge, with some feeling that employees were more focused on selling new phones than addressing customer issues.

Store Environment

The store environment received mixed feedback; some customers appreciated the friendly atmosphere, while others noted instances of unprofessional behavior and poor service.

Product Availability

There were complaints about the lack of certain products, such as adult toys, and issues with service for older devices, leading to frustration among customers.

Loyalty and Retention

Long-term customers expressed disappointment with recent service experiences, leading some to consider switching providers after many years with Cricket.
  • MJ
    Moh'd Jaber
    3 days ago
    1.0
    This store is run by an owner who blatantly overcharges and sneaks extra fees onto your bill without telling you. He added $130 in charges I never agreed to, then tried to claim it was “part of the deal.” As soon as I called Cricket customer service, he suddenly changed his story and pretended he “didn’t know.” He pulled the same scam on me, my wife, and my sister in law. He even tried to charge $40 for the cheapest rubber phone case, something you can buy anywhere else for a fraction of the price. This place is built on ripping people off, adding hidden fees, and taking advantage of customers who trust them. Do NOT buy a phone here. Do NOT make payments here. Do NOT trust this store with anything. This owner is dishonest, rude, and intentionally tries to squeeze every dollar he can out of you. Save yourself the headache and go to a real Cricket location that actually respects customers. This place is a straight up scam.
  • BE
    Bruce Ellis
    Oct 13, 2025
    3.0
    Owner or manager didn't seem very interested in helping out with my situation could have used the opportunity to sell me a new phone or help more but seemed more interested in just getting me out of the store
  • BS
    Benjamin Schmidt
    Jun 25, 2025
    4.0
    They do not sell adult toys anymore. Im pretty sure this is a Mandela effect thing cuz my girl had one w a cricket logo. She said it was one of them Obama ildos. She didnt want the d so she spelled it that way.
  • MM
    Maggie Underwood (Maggie)
    May 30, 2021
    5.0
    Just switch to Cricket, Sohail is awesome
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What type of cell phone plans does Cricket Wireless Authorized Retailer in Dayton offer?

Cricket offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Dayton?

It is located at 220 Springboro Pike, Dayton, OH 45449.