Dropped off daughter's lap top. Called next day said it ws fixed. Paid and was handed the laptop and to only find out the issue WASN'T fixed! They said had to be sent out. Few weeks and now has been in transit since the 17th. Was told they would contact me. Called customer service today where guy said same thing but then checked the fed ex tracking number to find out it was delivered the next day. He transferred me to Best buy Howe and said I probably would have to leave a message. On hold for 10 minutes for them to hang up on me!!!! Never taking it to this location again
MB
Mike Berezonsky
Nov 20, 2025
1.0
This really isn't about Geek Squad at the Best Buy on Howe Rd in the Falls.
I called what I found out to be a corporate # to the Geek Squad. After WASTING 10 minutes she could not even find the Best Buy/Geek Squad that's 1.5 miles away from me.
I'll just drive there and make an appointment for what should have take me a few minutes.
Not good
DT
Denise Tompkin
Apr 3, 2023
5.0
I had called around to get prices and I was told 1000.00 by a store near Fairlawn (won't mention their name.
So then a made an appointment with Gerk. Well I didnt have to wait a week for service and my appointment was somewhat timely, my cost was 100.00 and I got my computer the next day...just goes to show patience is a virtue
. I realized just how busy they really are but they save you money. Their customer service was outstanding. I own a small business and I wish my staff were trained to handle customers with such patience .
What services does Geek Squad at 445 Howe Ave, Cuyahoga Falls offer?
Geek Squad provides tech repair, setup, and support services including cell phone, computer, appliance, and television repair as well as data recovery and computer support.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule a service appointment either in-store at 445 Howe Ave or online through their website.
What are the operating hours of Geek Squad in Cuyahoga Falls?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad at the Cuyahoga Falls location?
You can reach Geek Squad at +1 330-928-5410 for any inquiries or support.
Is Geek Squad at this location currently open or closed?
The Geek Squad location at 445 Howe Ave is currently open and operating during regular business hours.
Where is Geek Squad located in Cuyahoga Falls?
Geek Squad is located at 445 Howe Ave, Cuyahoga Falls, OH 44221, USA.
Can I find electronic and appliance products near the Geek Squad location?
Yes, Best Buy, an electronics and appliance store, is nearby which complements Geek Squad's repair services.
Are there dining options near Geek Squad at 445 Howe Ave?
Yes, nearby dining options include Pizza Hut Express, LongHorn Steakhouse, Chipotle Mexican Grill, and the Dr. Hibachi Food Truck for a variety of food choices.
What nearby stores can I visit for other shopping needs after visiting Geek Squad?
Nearby you can find Target Cuyahoga Falls for groceries and general retail, Big Lots for discount items, Five Below for affordable gifts and crafts, and Marc's Stores grocery store.
If I need pet supplies or services near Geek Squad, where should I go?
You can visit PetSmart for pet supplies and grooming, or Banfield Pet Hospital for veterinary services nearby.