Geek Squad

3.3
36 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
445 Howe Ave, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

3.3
36 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
0
1 star
14
  • TB
    The Traveling Bee
    Nov 21, 2025
    1.0
    Dropped off daughter's lap top. Called next day said it ws fixed. Paid and was handed the laptop and to only find out the issue WASN'T fixed! They said had to be sent out. Few weeks and now has been in transit since the 17th. Was told they would contact me. Called customer service today where guy said same thing but then checked the fed ex tracking number to find out it was delivered the next day. He transferred me to Best buy Howe and said I probably would have to leave a message. On hold for 10 minutes for them to hang up on me!!!! Never taking it to this location again
  • MB
    Mike Berezonsky
    Nov 20, 2025
    1.0
    This really isn't about Geek Squad at the Best Buy on Howe Rd in the Falls. I called what I found out to be a corporate # to the Geek Squad. After WASTING 10 minutes she could not even find the Best Buy/Geek Squad that's 1.5 miles away from me. I'll just drive there and make an appointment for what should have take me a few minutes. Not good
  • DT
    Denise Tompkin
    Apr 3, 2023
    5.0
    I had called around to get prices and I was told 1000.00 by a store near Fairlawn (won't mention their name. So then a made an appointment with Gerk. Well I didnt have to wait a week for service and my appointment was somewhat timely, my cost was 100.00 and I got my computer the next day...just goes to show patience is a virtue . I realized just how busy they really are but they save you money. Their customer service was outstanding. I own a small business and I wish my staff were trained to handle customers with such patience .
  • TC
    Terry Cook
    Jun 1, 2021
    5.0
    Quick service fair price

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 445 Howe Ave, Cuyahoga Falls offer?

Geek Squad provides tech repair, setup, and support services including cell phone, computer, appliance, and television repair as well as data recovery and computer support.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule a service appointment either in-store at 445 Howe Ave or online through their website.