Best Buy

4.1
4000 reviews
Best Buy Logo
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Business Details

445 Howe Ave, Cuyahoga Falls, OH
44221, United States
(330) 928-5410
https://stores.bestbuy.com/oh/cuyahoga-falls/445-howe-ave-278.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
445 Howe Ave, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

4.1
4,000 reviews
5 stars
2,093
4 stars
1,004
3 stars
425
2 stars
162
1 star
316

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or unhelpful.

Product Issues

Numerous complaints about product quality and issues with Geek Squad services, including difficulties with repairs and returns.

Pricing Concerns

Customers noted that prices are generally high, with some feeling that warranties and return policies are not worth the cost.

Store Environment

Feedback indicated a decline in store organization and product availability, with some describing the store as looking like a 'ghost town'.

Positive Experiences

Several customers shared positive experiences with specific employees who provided exceptional service, highlighting the importance of individual staff performance.
  • KN
    Kirk Noden
    1 day ago
    1.0
    Multiple disappointing experiences. Won’t be back. Hard to see how Best Buy makes it in the long term.
  • DA
    Daniel Atnip
    1 day ago
    2.0
    They're not very up-to-date with their technology, with Shozk headsets, this store did not have Open Meet Shozk. I was disappointed and also in the drone selection.
  • AY
    Adrienne Yoder
    Nov 2, 2025
    1.0
    They won’t let you return anything without appts now don’t buy warranties on anything . Not worth it.
  • MS
    Marie Sagne
    Oct 26, 2025
    1.0
    Bought a MacBook from them and 2 months later the screen stopped working. “Geek” squad couldn’t even figure out what was wrong with it. Save yourself time and money and shop from somewhere else.
  • HD
    hannah danish
    Oct 22, 2025
    5.0
    Shout out to MAX at the Verizon kiosk! I haven’t upgraded my phone in a very long time and was nervous about the process. He was so helpful and walked me through everything from beginning to end and was very patient with me. Not only did he help me set up my new phone through my Verizon App, he also helped me find the right case and screen cover for it, and even helped me put it on. Max truly goes above and beyond for his customers! You don’t find customer service like that anymore. Great job! I will absolutely be coming back to this location for all of my tech needs
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Frequently Asked Questions About Best Buy

What are the regular operating hours of Best Buy in Cuyahoga Falls?

Best Buy in Cuyahoga Falls is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer curbside pickup at this location?

No, this Best Buy location does not offer curbside pickup, but it does provide in-store pickup and shopping.