Geek Squad

3.1
30 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1375 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

3.1
30 reviews
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11
  • CE
    Cyndi Enochs
    Jul 13, 2025
    5.0
    the Polaris location was organized, stayed on schedule, very helpful, respectful & the service was great!! I will NEVER go back to the Westervill location!! They were rude, totally unprofessional & I just had to walked out.
  • UK
    Uday Kiran
    Dec 18, 2024
    1.0
    One of the worst service I have ever received in my entire of life time. Their corporate customer service and their in store customer service both will serve none. They are very rude they do not any courtesy towards customers. Neither corporate customer service and in store knows their policies well. They make you go round and round which doesn’t go anywhere. Both of them keep you in wait for long hours serving nothing. They screwed my time like anything. Can’t explain this but they literally screwed me.
  • JM
    john mcmanus
    Dec 11, 2021
    1.0
    I have had great experience w geek squad I've the years but when I purchased a new computer this year they were incompetent in helping w loading new programs and helping restore existing programs. Especially the on line support that disconnected without fixing the problem or communicating with me and when cancelling the survey so I could not respond. I will be finding new techs for my computer.
  • JK
    Jason Kassly
    Sep 14, 2020
    1.0
    bad service

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy Polaris offer?

Geek Squad provides tech repair, setup, and support services including mobile phone repair, computer repair, data recovery, electronics repair, and appliance repair.

Where is Geek Squad at Best Buy Polaris located?

It is located at 1375 Polaris Parkway, Columbus, OH 43240, United States.