Dyson Service Center Columbus

4.8
277 reviews

About

Electronics StoreDyson
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Columbus
2361 Westbrooke Dr, Columbus, OH
43228, United States

Hours

Reviews

4.8
277 reviews
5 stars
250
4 stars
18
3 stars
1
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and efficient service provided by the staff.

Quick Repairs

Many reviews highlighted the fast turnaround time for repairs, often completed in under 10 minutes.

Honesty

Several customers appreciated the honesty of the technicians, who often advised against unnecessary purchases and provided free fixes when possible.

Product Knowledge

The staff demonstrated a strong understanding of Dyson products, offering helpful tips and information to customers.

Mixed Experiences

While most feedback was positive, a few customers reported negative interactions, indicating inconsistency in service quality.
  • KS
    K S
    6 days ago
    5.0
    The service center guys are the best. The are very knowledgeable and fix it right away. They do a good job. You can also buy dyson products here much cheaper than in any other store.
  • LM
    Le Meridien
    Dec 20, 2025
    5.0
    Fantastic customer service. Quick fix on a great product. I was about to buy a new vacuum until I found this place. Great place and highly recommend.
  • CK
    Cheryl Kelley
    Dec 16, 2025
    5.0
    We went here thinking we needed a new beater bar. The guy looked at our old one and said it is still in great shape. You don't need a new one. Now that's what I call excellent customer service. He could have sold us a new one but he told us the truth. Thank you Dyson.
  • NS
    Nick Sheikh
    Nov 18, 2025
    1.0
    They threw out my Dyson. Called and said they tried to call me but I have no phone calls in my phone records. Reached out multiple times to the Dyson company and was ignored just like the manger did at this store. Update. I called and nobody will answer me. Whoever is responding as the owner here is not the owner.
  • AM
    Andrew McNicol
    Sep 16, 2025
    5.0
    Had a Dyson product conk out and needed repaired. It was super simple to drop off the product no appointment required. They quickly identified the problem and fixed it. Product was under warranty so it was all covered, no charge! Highly recommend if you need service or want to buy a new device.

Frequently Asked Questions About Dyson Service Center Columbus

What services does Dyson Service Center Columbus offer?

Dyson Service Center Columbus provides repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers, along with sales and in-store shopping of Dyson products.

Where is Dyson Service Center Columbus located?

It is located at 2361 Westbrooke Dr, Columbus, OH 43228, USA.