Best Buy

4.1
5288 reviews
Best Buy Logo
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Business Details

3840 Morse Rd, Columbus, OH
43219, United States
(614) 471-9510
https://stores.bestbuy.com/oh/columbus/3840-morse-rd-295.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3840 Morse Rd, Columbus, OH
43219, United States

Hours

Reviews

4.1
5,288 reviews
5 stars
2,796
4 stars
1,282
3 stars
561
2 stars
203
1 star
446

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some customers praised helpful staff, while others reported long wait times and lack of assistance.

Product Availability

Customers expressed frustration over stock issues and online inventory not matching in-store availability.

Geek Squad Experience

Geek Squad received positive remarks for their knowledgeable and helpful service, although some customers felt they could improve.

Store Environment

The store was noted for being clean and well-organized, but some customers found it cluttered and difficult to navigate.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value compared to competitors.
  • FH
    Franklin Hatcher
    Jan 2, 2026
    1.0
    Phone number doesn’t go to store. What happened to the S/O? Used to be a staple of Best Buy employee teams.
  • MW
    Matt Williams
    Dec 22, 2025
    5.0
    Pre ordered online, ready in minutes, got there, walked up and presented bar code, walked out. Easy as could be. And the young man was good.
  • WM
    Wendy McCormick
    Dec 20, 2025
    5.0
    I went to this store during the busy Christmas season. I was offered help As soon as I walked in and the I was escorted to get exactly what I needed (3 items) — in and out in no time - fantastic!
  • KH
    kyle h
    Dec 11, 2025
    1.0
    I asked a lady near the monitors department to help me find a monitor and she said she didn't want to look up top because she "hates going up there" she then walked away for a second and told me they had none in stock. After walking around for a bit looking for a different one to buy, I found a whole pallet of the monitors I asked about on the floor SHE LIED because she didn't want to look for it. This was already the second best buy I went to looking for that monitor. Ruined my trust for best their workers. Just go to microcenter they are actually willing to help
  • MT
    Michelle Tuesday
    Dec 10, 2025
    4.0
    I went to pick up my Internet order, but while I was there, I headed to appliances to look at ice makers. Pros: The employee who answered my question was friendly and seemed knowledgeable. Collecting my Internet order was easy. Cons: The whole place was a bit cluttered. I had to reroute a few times for blocked aisles. The store was crawling with employees, but nobody noticed me trying to find my way through the appliances. I had to approach someone for assistance. That person was chatting with another employee, and I felt a little like I was interrupting. But they both gave me full attention once they realized I had questions.
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Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy on Morse Rd?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.

What are the store hours for Best Buy on Morse Rd?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.