Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
5,248 reviews
5 stars
2,777
4 stars
1,273
3 stars
561
2 stars
203
1 star
434
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unresponsive employees.
Product Availability
Customers expressed frustration over the lack of stock for specific items and inconsistent inventory information.
Store Experience
The store layout and cleanliness received positive remarks, but many customers noted poor assistance and slow service.
Geek Squad Support
Geek Squad services were frequently highlighted as excellent, with many customers appreciating the knowledgeable and efficient support.
Online Order Issues
Several customers reported problems with online orders, including delays and difficulties with pickups.
- CLCory L4 days ago1.0Don't update their stock online, so you get there and they've sold out. The stuff they do have isn't properly labeled, so you end up at the register with the wrong, more expensive sku with their bait and switch tactics.
- JZJudith ZawodniakNov 4, 20255.0I purchased a replacement phone and tablet. They were very helpful.
- MPMilton PainterNov 4, 20251.0Had a scheduled appointment with Geek Squad on 10/28/2025 at 5:40 pm; my MacBook Pro slid off the couch onto the carpeted floor the night before, screen went dark, couldn’t power it down or power it on, began a series of 3 beeps over a few seconds then repeated every few seconds. Was hoping to get it fixed or be able to transfer the data to another MacBook if I needed to buy a replacement. Was told they couldn’t help me at this specific location but getting the data retrieved was unlikely because the screen was dark; thought I was doomed. After finishing my work trip in Ohio, came home to Virginia, my daughter and her boyfriend determined one of the possibilities for the 3 beeps was RAM failure. They took it apart, found the RAM had been dislodged because of the drop, they cleaned the interior, put the RAM back in place and…. my MacBook is up and running as if nothing happened. I’ve had good luck from Geek Squad before, I’m 64 years old, I know what I know and know what I don’t know, that’s why I use and think this is the reason Geek Squad exists. Geek Squad at this location needs to do better - much better.
- DBDhalia BrelsfordOct 26, 20255.0Kamal at the geek squad was the best employee I have ever spoken with. Excellent customer service, and will recommend geek squad to my friends just because of him. Give that man a raise!
- RRRichard RoffeeOct 19, 20255.0Loved going here, great customer service and I didn't even have to look all over for help like Walmart. Prices were great and service was very knowledgeable in the best product and fit for my home. They even carried my TV and put it in my vehicle for me.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy on Morse Rd?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
What are the store hours for Best Buy on Morse Rd?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store and curbside pickup?
It offers in-store pickup, but curbside pickup is currently not available.
Can I get repair services at Best Buy Morse Rd?
Yes, this location has Geek Squad support offering expert repair services.
Is electronics recycling available at Best Buy Morse Rd?
Yes, they offer electronic recycling services.
What payment methods are accepted at Best Buy Morse Rd?
They accept debit cards and pay checks; cash is not required exclusively.
How can I contact Best Buy on Morse Rd for inquiries?
You can call them at +1 614-471-9510 or visit their website.
What nearby entertainment options can I enjoy before or after shopping at Best Buy Morse Rd?
Easton Square Shopping Center includes GameStop and arcade entertainment, perfect for gamers and families.
Are there nearby dining options close to Best Buy Morse Rd?
Yes, nearby restaurants such as Papa Johns Pizza, Seafood Shake Boil, and Miller's Ale House offer a variety of dining choices.
Where can I find nearby services like printing or office supplies near Best Buy Morse Rd?
OfficeMax and OfficeMax Print & Copy offer printing services and office supplies nearby for your business needs.