Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
922 reviews
5 stars
473
4 stars
139
3 stars
61
2 stars
28
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and unhelpful.
Staff Knowledge
Several customers noted a lack of product knowledge among staff, leading to frustration and unresolved issues.
Store Organization
Customers reported confusion and chaos upon entering the store, indicating a need for better organization and customer flow management.
Repair Experience
Repair experiences varied widely; some customers had quick and effective service, while others faced long waits and unsatisfactory resolutions.
Appointment Issues
Many customers expressed frustration with appointment scheduling, often feeling that their time was wasted due to miscommunication or delays.
- EMEMILY MARTINEZNov 15, 20255.0El vendedor es muy amable.
- PMProperty ManagementOct 24, 20255.0If you have to go here work with SAM he is very helpful and has great customer service! Thank you so much for helping me.
- BGBecky GlennOct 15, 20255.0Amber was extremely helpful with my mother's iPad not charging. She cleaned it out, and suggested she get a new iPad soon. Mom's is about 8 years old and she is having issues with it.
- JNJack NarramoreOct 13, 20255.0Came here to get a new phone. The employees, especially Sam, were so sweet and were very engaging. Sam even gave me a couple laughs. If you’re coming here to purchase a device, especially a phone, I highly recommend this location.
- KDKay DoubledayOct 12, 20255.0Fantastic service from Mitch at the Polaris Mall Apple Store! He was patient, professional, and incredibly kind — even helped me exchange my new iPhone 17 Pro for a different color after setup without making me feel bad about changing my mind. Everything was smooth, friendly, and stress-free. It’s rare to meet someone who makes a big purchase feel this easy — Mitch truly represents the best of Apple’s customer service!
Frequently Asked Questions About Apple Polaris Fashion Place
What products can I find at the Apple Polaris Fashion Place?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Polaris Fashion Place.
What are the store hours for Apple Polaris Fashion Place?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Apple Polaris Fashion Place provide technical support?
Yes, technical support is available at the Genius Bar inside the store.
How can I contact the Apple Polaris Fashion Place?
You can contact them by phone at +1 614-987-1430 or by email at polarisfashionplace@apple.com.
Is there wheelchair access at Apple Polaris Fashion Place?
Yes, the store has a wheelchair accessible entrance.
Can I order Apple products for in-store pickup at this location?
Yes, in-store pickup is available for orders placed at Apple Polaris Fashion Place.
Does the Apple Polaris Fashion Place offer electronics recycling?
Yes, electronics recycling services are offered at this Apple Store.
What nearby dining options are available around Apple Polaris Fashion Place?
Nearby you can enjoy a variety of restaurants such as Origins, the Food Court, Sammy's Halal, Ujeleisushi, Auntie Anne's, Chick-fil-A, Nori Japan, Tortilla, and Macaron Bar.
Where can I find nearby financial services when visiting Apple Polaris Fashion Place?
You can find a Huntington Bank ATM near Apple Polaris Fashion Place for your banking needs.
What shopping options are near Apple Polaris Fashion Place for complementary needs?
Nearby shopping includes Ashcroft and Oak Jewelers for jewelry, Spirit Halloween, Where I'm From, Dry Goods for clothing, JD Sports and Total Comfort Shoes for footwear, and Spencers for gifts.