Apple Easton Town Center

Reviews

• MM

  MsChastity85

  1 day ago
  1.0
  I walked into the store at 2:44 PM for a 2:45 PM appointment. I was not assisted until 3:38 PM. While sitting here I’m watching other others come in And being assisted before me. One can only assume it’s because I’m black. There was a white lady who came in 30 minutes after me, but she was assisted at the same time. I was please please make it make sense if you can’t honor your appointment times don’t take appointments.
• TT

  The

  Feb 11, 2026
  5.0
  Incredible support by caring associates. Truly indescribable how much they have helped my family with their kindness and compassion. Thank you very much to ebony and the rest of the team at Easton 🍎
• LH

  Lucas Hutchison

  Feb 11, 2026
  1.0
  Just drove 90 minutes to have my phone looked at due to issues I’m having with it. I was turned away due not having an appointment and was told it’d be a really long wait. Never had to have an appointment before unless I was there for a new product launch. But did have a couple of employees who was standing around not doing anything tell me to call support.
• ND

  Nataly Duenas - Diaz

  Feb 7, 2026
  5.0
  My puppy chewed up my Apple AirMax Headphones. Fortunately, I was able to fix them AND get a new case for $30 due to have Apple Care+ which the people here were quick to let me know!
• MD

  Mark Donaldson

  Feb 1, 2026
  1.0
  This was thee worst experience I’ve had at a retail store. They send everyone to the same table (8 seats) then you sit there and wait even with an appointment. Then they call you by first name and then want you to come to them . All while they are conversations with others barely paying attention to you. Now I dropped my phone off for screen replacement (told 4 hrs max) and that they would call me (on phone that they are repairing?) so I said email me as I don’t have another number. They said cool. Well store closed. And I’m here next day. They checked me in . I sat 30 minutes with nothing said to me and vice versa. Tex comes up apologizing for me shaking my head. I asked why it took so long and why no updates? He said I don’t know but I can find out in a minute (scroll thru and sign) so I did he just walked off no thanks nor reason for 22 hr screen service. I told him I hope I never have to come back again as I try and take care of my things. He said whatever then and walked off. The store is very confusing especially to folks who don’t understand hipsters and lack of order, I don’t recommend this location.

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