Best Buy

Reviews

• VC

  Vivian Clark

  4 days ago
  1.0
  impossible to speak to a store employee on the phone, all they have is a useless ai that is only willing to transfer you to an "agent"
• BF

  B Free

  6 days ago
  1.0
  My mom came in with her broken lively phone to switch her number to a new phone not only did the girl not switch her into a new phone and keep her number she opened a new account charged her $35 and didn't even activate her phone for her which I guess I'm glad because I had to fix this problem and it probably would have been a lot worse had she done her job the way she was not supposed to do it ... either way, it was a problem for me. Also to the owner who left the response thank you but my mom will be 96 in a few weeks and she does not have social media she does not have an email I take care of all the stuff because I lost my brother and my dad so it's just me taking care of her. And after talking to lively we trusted you to take care of her but that didn't happen.
• BA

  Betsy Ash

  Apr 15, 2026
  5.0
  I needed a certain cable. I waited in the TV area waiting for help, but the employee in that area, never acknowledged me, he was helping others, but not saying a word to me. Along comes an employee, on his way doing something, BUT he asked if I needed help!! He did a great job!! I got what I came in for!!
• BG

  Brad Gray

  Apr 12, 2026
  1.0
  Horrible direction on where to even check out!Three different employees had to tell us where to go to check out!Its a circus show with a lot of employees standing around doing nothing and no signage of where to check out!
• NC

  Naomi Cazares

  Apr 4, 2026
  1.0
  Came in to buy a tv, had already picked one out but was open to other options. We were assisted by a young man named Mauricio who not only seemed less than interested to be there, but was also less than helpful. Asked for our budget and proceeded to recommend a tv $200 over budget. Our experience was completely ruined by his attitude, headed over to Costco instead.