Brand Certified
Verizon
4.7(832 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
3553 Steelyard Dr, Cleveland, OH
44109, United States
Certified by Verizon • Feb 22, 2026
(216) 906-6797
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/oh/cleveland/3553-steelyard-dr
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Cleveland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3553 Steelyard Dr.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
832 reviews
5 stars
756
4 stars
14
3 stars8
2 stars2
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Vont received numerous positive mentions for his exceptional customer service, being described as helpful, knowledgeable, and friendly.
Negative Experiences
Several customers reported poor service, including disrespectful behavior from employees and issues with store accessibility.
Store Accessibility
Customers expressed frustration with the store being closed or inaccessible during business hours, impacting their ability to receive service.
Overall Satisfaction
While many customers praised the service, there were significant complaints about unprofessional behavior and service quality from some staff.
- CWChris WhiteJan 1, 20261.0Store has sign only three people at a time but the door was locked. More steelyard poor service. How much longer before Verizon just closes this store?
- JSJasmine SzymborskiDec 8, 20255.0It was okay
- SLSkimmy LopezNov 19, 20255.0Amazing place!
- SPSara PerezNov 19, 20255.0They are amazing!!!
- RTRebecca ThompsonNov 19, 20255.0They did amazing! I was very impressed.
Frequently Asked Questions About Verizon
What is the address and location of the Verizon Wireless Zone store in Cleveland?
The Verizon Wireless Zone store is located at 3553 Steelyard Dr, Cleveland, OH 44109.
What products and services does Verizon Wireless Zone in Cleveland offer?
They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, financing, and Verizon Wireless plans.
What are the store hours for Verizon Wireless Zone at 3553 Steelyard Dr?
The store is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Can customers pick up purchases in-store at the Verizon Wireless Zone in Cleveland?
Yes, in-store pickup is available at this location.
Does Verizon Wireless Zone Cleveland offer 5G service and the latest Verizon network coverage?
Yes, they offer the latest devices with Verizon network coverage, including 5G service for both consumers and businesses.
How can I schedule appointments or check deals for Verizon Wireless Zone in Cleveland?
You can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
Which brands are available at Verizon Wireless Zone in Cleveland?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
What are some nearby restaurants where I can eat before or after visiting Verizon Wireless Zone at Steelyard Dr?
Nearby dining options include Jimmy John's sandwich shop, Pizza Hut Express, Starbucks coffee shop, Chipotle Mexican Grill, and IHOP for breakfast and brunch.
Are there nearby stores for additional shopping when visiting Verizon Wireless Zone Cleveland?
Yes, there are several nearby stores including Target Cleveland South, GNC for vitamins, Rainbow Shops for clothing, Famous Footwear, Payless ShoeSource, and Journeys for shoes.
What nearby services can customers access in the area around Verizon Wireless Zone at Steelyard Dr?
Customers can access services such as CVS Pharmacy, nail salons like 29 Nail Salon and Great Clips, and auto insurance at GoAuto Insurance nearby.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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