Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cleveland, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
287 reviews
5 stars
232
4 stars
15
3 stars
7
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Uriah, Corey, and Marc.
Efficiency
Numerous reviews highlighted the quick and efficient service provided, with many customers noting that their issues were resolved in a timely manner.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with miscommunication and unhelpful staff.
Store Environment
The store atmosphere was generally described as welcoming and well-kept, contributing to a positive customer experience.
- TGTamisha GibsonDec 31, 20255.0Izaak and Corey are always sooo helpful and knowledgeable. They always get me the best deals.
- AKAndrew KobakDec 3, 20255.0I was desperate to activate an old phone as my new phone shattered. Verizon corporate call center could not help me. Corey at this store location was very friendly and efficient. He had me ready to go in less than 10 mins. I own a local business and Cory is an example of how I always want my employees to be. This store is amazing and so is Corey! I will come back here for all of my needs and will tell everyone I know about the store and Corey. Keep up the good work!
- NSN SzaboNov 12, 20251.0They need to
- JMJane MattsonOct 20, 20254.0It was too late to actually view the phones. They had already been stored away. Otherwise, Jimmy did a great job explaining everything.
- RDRaphael DiezOct 16, 20255.0I been going to this store now for over two years. Mostly with issues and emergencies. Lost/broken phone, modem issues etc. The staff here has always exceeded my expectations. I highly suggest you visit this store for all your needs.
Frequently Asked Questions About Verizon
What products and services does Verizon at 15234 Triskett Rd offer?
Verizon at 15234 Triskett Rd offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon store support in-store pickup for online orders?
Yes, this Verizon location offers in-store pickup service for orders.
What payment options are accepted at Verizon on Triskett Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Cleveland, OH?
Yes, free Wi-Fi is available in the store for customers.
Can customers recycle electronics at this Verizon location?
Yes, the store offers electronics recycling services.
What languages are spoken at the Verizon store on Triskett Rd?
Employees speak English and Spanish to assist customers.
What nearby dining options are available around Verizon on Triskett Rd?
Customers can enjoy nearby dining at Geppetto's Pizza & Ribs, a popular pizza and Italian restaurant close to the store.
Where can I find gas stations near the Verizon store at 15234 Triskett Rd?
Nearby gas stations include Sunoco Gas Station, Shell, and T and W Mart, providing convenient fueling options for customers visiting the store.
What nearby services are available for families around the Verizon location?
Nearby services for families include Care-A-Lot Child Care Center and Affordable Florals, making it convenient for customers to manage various errands around their visit.