Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Cleveland store today.
Location
Cricket Wireless Authorized Retailer
5130 Pearl Rd Ste 19, Cleveland, OH
44129, United States
Hours
Reviews
4.8
522 reviews
5 stars
481
4 stars
11
3 stars6
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were reported as rude and unhelpful.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with technical issues and phone setups.
Store Environment
The store was generally described as clean, but there were complaints about the atmosphere and some instances of poor service.
Service Speed
Customers experienced varying wait times, with some noting quick service while others faced delays due to understaffing.
Product Availability
Customers appreciated the availability of products and services, although some felt pressured into purchases.
- PBPhil BakerDec 1, 20251.0Just left there trying to purchase my granddaughter an IPhone14 and the lady that is working in was asking me does she need it today well of course I do. Then she asked me was it necessary in a very rude way telling me her son is the same age she got him a Samsung. I told I wanted the IPhone. And she proceeded to activate it then she asked how I going to pay I said through a 3rd party (not mentioning on here ) And she told me leave….. I’m not understanding why. She is very rude and not customer service friendly at all.
- DRDr4 RigginsOct 3, 20255.0Very clean with friendly fast service. Very affordable and even got offered discounts
- CYCharles YarbroughSep 13, 20255.0Larene was very helpful she helped me out and made me understand my bill and also got me signed up for hbo max and made me like my llan even more
- NNNormandySep 5, 20255.0This cricket store on pearl rd is the best! My grandfather went to the store in maple hts Ohio and a lady sold my grandfather a 600 dollar phone, change his iCloud password to what she wanted and my grandfather got locked out his phone! So I came to the cricket store on pearl rd and the nice lady Larene helped us out! She was very understanding and she is in the process of helping us fix another store mistake! Go see Larene! She is the best on Parma and pearl
- BSBill StuczynskiSep 4, 20255.0Larenei did a great job
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Cleveland offer?
They offer customizable cell phone plans with unlimited talk, text, and data access, all with no annual contract.
Where is Cricket Wireless Authorized Retailer located in Cleveland?
The store is located at 5130 Pearl Rd Ste 19, Cleveland, OH 44129.
What are the store hours for Cricket Wireless Authorized Retailer in Cleveland?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is there an annual contract required for plans at Cricket Wireless Authorized Retailer?
No, Cricket offers cell phone plans without any annual contract.
How can I contact Cricket Wireless Authorized Retailer in Cleveland?
You can reach them by phone at +1 216-661-6210.
Does Cricket Wireless Authorized Retailer have an online presence?
Yes, they have official websites for Bing, Facebook, Google, Yelp, plus social media accounts including TikTok, YouTube, Instagram, and Twitter.
What stores or services are located near Cricket Wireless Authorized Retailer?
Nearby places include Revol Wireless electronics stores, The Cleveland Corned Beef Co sandwich shops, Family Dollar discount stores, Rent-A-Center furniture stores, and Sears Parts & Repair Center appliance stores.
Are there any food options near Cricket Wireless Authorized Retailer?
Yes, nearby food options include The Cleveland Corned Beef Co, Little Caesars Pizza, and Luna's Deli & Restaurant.
Where can I find shopping centers close to Cricket Wireless Authorized Retailer?
You can visit the Pearl Brook Shopping Center, which is close to the store.
If I need banking or ATM services near Cricket Wireless Authorized Retailer, where can I go?
PNC banks and ATMs are located nearby for your banking needs.