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I appreciated the kindness & professionalism of Ray (Rae?) who helped my 83 yr old mom transfer her wireless service to a newer phone. He was attentive, patient & personable. Cricket should be proud & grateful for this employee
GD
Gina Dias
Oct 6, 2025
5.0
Rae helped me this evening because I had all these junk ads on my phone. He wasn't sure at first but was very consistent stuck to it and finally got it back to a normal phone. I am very grateful for him. He represents your company well. Kudos to him.
JC
Joe Callahan
Sep 16, 2025
5.0
Went in this evening to transfer an old phone to a new one for my wife. Two gentlemen working at the store and both were very professional, polite, and helpful. I’m sorry I did not get your names, but thank you fellas for the exceptional service. 🙏🏻
OS
odell Summers
Aug 26, 2025
1.0
Terrible store. Illegal business practice, fraud, bait and switch. I went there looking for a case for a outlast. the guy told me the one he gave me would fit. It didn't. I took it back and they told me sorry no refunds. Tried to speak to a manager several times for a week. Don't go there.
WA
Wafa Alsaher
Aug 25, 2025
1.0
Horrible service the lady working there does not wanna listen to your problem or work all I needed was to get my eSIM back and she over complicated the issue and she kept coming up with stupid excuses just to not help me and to not work I don’t recommend that you come here at all because you will just be wasting your time and energy talking to somebody who doesn’t wanna do there job.