Geek Squad

3.9
25 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
9845 Colerain Ave, Cincinnati, OH
45251, United States

Hours

Reviews

3.9
25 reviews
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  • EF
    ezart fox
    Sep 11, 2025
    5.0
    very nice and very professional
  • BH
    Bill Hull
    Dec 7, 2023
    5.0
    They are extremely helpful and knowledgeable. And given their busy schedule will spend time with you for highlighting key things to be aware of. It’s a one stop shop if you have a brand new PC laptop bring the new one and the old one, and give it to them you walk out with it all transferred I’m a member of their plan as well worth the cost
  • PH
    pat hobson
    Jun 20, 2023
    3.0
    Plus that I didn’t have to wait on phone to speak to rep about getting an appointment, but she waited until last moment to tell me appointments were booked up for three weeks! Would have been nice to get that info earlier in the call.
  • RC
    Ricky Jay Chapo
    Sep 8, 2022
    1.0
    Waited 2 hours after scheduling an appointment for the most generic answer ever. My Mac book wasn’t charging they looked at it for 5 mins and said pay 80$ to send it off and parts may cost up to 500$! They literally looked at it! They never hooked it up or performed a diagnostic or nothing. My laptop is only 3 years old and they said it was “old”. How long is a 1200$ Mac book air life span suppose to be for? I guess people buy these things every 6 months. Needless to say I just bought a new charging adapter box for it and did a SMC reset on it and it’s back working like a charm! Thanks for nothing. Good luck with the “geek squad”. Just ask google. You will get your answers faster and cheaper!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Cincinnati offer?

Geek Squad at Best Buy offers tech repair, setup, and support services. You can schedule service either in store or online.

Where is Geek Squad at Best Buy located in Cincinnati?

The store is located at 9845 Colerain Ave, Cincinnati, OH 45251.