Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,556 reviews
5 stars
1,357
4 stars
591
3 stars
270
2 stars
125
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor assistance and long wait times.
Inventory Issues
Frequent complaints about items being out of stock or discrepancies between online listings and in-store availability.
Pricing Concerns
Customers expressed frustration over pricing inconsistencies and perceived bait-and-switch tactics at checkout.
Store Experience
Some customers appreciated the cleanliness and organization of the store, while others felt overwhelmed by excessive assistance.
- JCJames Crawford6 days ago5.0Staff was very helpful as soon as I walked in the door. Made sure I got exactly what I was looking for. Staff was knowledgeable and professional.
- GMGreg McManusJan 5, 20261.0Horrible, paid for a new TV and install...the geek squad never showed up the first attempt. I called and complained, rescheduled but now when I call the indonesian customer service people they tell me I am SOL. Do not count on the geek squad, find someone else. RE: AI response is hilarious!
- NHNell HernandezJan 4, 20265.0There were not a lot of associates on the floor but they did a great job at finding the thing I needed.
- QCQui CJan 1, 20265.0I bought a TV and auxiliary cord which I had to return because it was the wrong one. I seen the same tv I just purchased for less, they gave me the difference with no problem! Great place to price match!!
- ACAnonymous CustomerDec 18, 20251.0Placed order for daughters Christmas gift with a store employees who assured me he ordered an unlocked iPad WiFi + cellular that we paid extra to ship to our home. Received order notifications to see the employee order Wi-Fi only iPad. No store employee will answer the phone and the call center wants to do a refund and buy the correct iPad charging me again. This is the worst experience because I don’t have the money to buy another iPad before Christmas and wait 7-10 days for a refund. Thanks for ruining my daughter’s Christmas the only gift she wanted.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy on 9845 Colerain Ave, Cincinnati?
You can shop for TVs, computers, appliances, and more at Best Buy. They also offer expert advice and Geek Squad support.
What are the store hours for Best Buy at this location?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, curbside pickup service is available at this Best Buy location.
Can I get product repairs or service support at Best Buy on Colerain Ave?
Yes, this store offers service and repairs with Geek Squad support available.
Is it possible to shop inside the Best Buy store at this location?
Yes, in-store shopping is available at Best Buy on Colerain Ave.
What payment methods are accepted at Best Buy Colerain Ave?
They accept debit cards and pay by check; cash-only is not required.
Where can I find Geek Squad services near Best Buy on Colerain Ave?
Geek Squad, which provides IT services and computer repair, is nearby and connected with the Best Buy store.
Are there dining options near Best Buy on Colerain Ave?
Yes, nearby dining options include Jimmy John's sandwich shop, Qdoba Mexican Grill, and Raising Cane's chicken restaurant.
What hair salons are close to Best Buy on Colerain Ave?
Nearby hair salons include Fiesta Salons, Holiday Hair, Supercuts, and European Wax Center.
Are there other types of stores near Best Buy on Colerain Ave that I might want to visit?
Yes, nearby stores include JD Sports for sportswear, Hannoush Jewelers for jewelry, GNC Live Well for supplements, and clothing stores like rue21 and Lane Bryant.