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Apple Kenwood Towne Centre

3.9
(1916 reviews)

Business Details

7875 Montgomery Road, Cincinnati, OH
45236, United States
(513) 826-3620
https://www.apple.com/retail/kenwoodtownecentre

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Kenwood Towne Centre
7875 Montgomery Road, Cincinnati, OH
45236, United States

Hours

Reviews

3.9
1,916 reviews
5 stars
1,101
4 stars
292
3 stars
109
2 stars
76
1 star
338
  • JF
    Joshua Ferris
    2 days ago
    5.0
    Quick service and helpful employees
  • LS
    Liliana Silva
    Feb 28, 2026
    1.0
    I’ve been an apple user for decades, for home for work for everything. I’ve come to this store many times and this is the first time Ive had such and awful and condescending service. First I was ignored because a man was waiting at the same table, so even though I was in the queue he got attention just as he walked in. When I complained about it after patiently waiting for the guy to be done I got a ‘but it’s alright now!’ Pat on the shoulder kind of shut up little girl treatment. I was ready to but a new watch and an iPad but I walked out the store.
  • DP
    Diya Patel
    Feb 22, 2026
    1.0
    THE WORST EXPERIENCE EVER. I walked in to the store to purchase a new phone. The associate told me if I had my t-mobile pin, I would not need the primary account holder with me. However, I had to phone the primary account holder to make me an authorized user to complete the order. I became an authorized user, but it would not show up on apples end despite waiting for an hour. I was told it would take 15 mins. The sales associate then placed an online order for an in store pickup. I was told I could pick it up the next day with no issues. I went in the next day and the would not give me the phone because it had the name of the primary account holder even though it was billed to me. I was not told this would happen. I wasted two days trying to get the phone, and they were unable to do anything because of their policies. I didn’t even place the order and had no clue about this. Ridiculous service. They told me contact Apple support on the phone to add me as a pickup person.
  • WB
    Wally Bandos
    Feb 17, 2026
    1.0
    Slow store ! Employees need to be faster
  • PH
    phillip hicks
    Feb 1, 2026
    5.0
    Enormous amount of stores inside mostly clothing. Food court with quite.a but to choose from. Restrooms are clean. The only thing I would want is more electronics stores.

Frequently Asked Questions About Apple Kenwood Towne Centre

What products can I find at Apple Kenwood Towne Centre?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Kenwood Towne Centre.

What services does the Apple Kenwood Towne Centre offer?

The store offers technical support at the Genius Bar, assists with product setup, and provides computer repair services.

Brand Certified Facts from Apple Kenwood Towne Centre

This information is certified by Apple Kenwood Towne Centre and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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