Apple Kenwood Towne Centre

Reviews

• JF

  Joshua Ferris

  2 days ago
  5.0
  Quick service and helpful employees
• LS

  Liliana Silva

  Feb 28, 2026
  1.0
  I’ve been an apple user for decades, for home for work for everything. I’ve come to this store many times and this is the first time Ive had such and awful and condescending service. First I was ignored because a man was waiting at the same table, so even though I was in the queue he got attention just as he walked in. When I complained about it after patiently waiting for the guy to be done I got a ‘but it’s alright now!’ Pat on the shoulder kind of shut up little girl treatment. I was ready to but a new watch and an iPad but I walked out the store.
• DP

  Diya Patel

  Feb 22, 2026
  1.0
  THE WORST EXPERIENCE EVER. I walked in to the store to purchase a new phone. The associate told me if I had my t-mobile pin, I would not need the primary account holder with me. However, I had to phone the primary account holder to make me an authorized user to complete the order. I became an authorized user, but it would not show up on apples end despite waiting for an hour. I was told it would take 15 mins. The sales associate then placed an online order for an in store pickup. I was told I could pick it up the next day with no issues. I went in the next day and the would not give me the phone because it had the name of the primary account holder even though it was billed to me. I was not told this would happen. I wasted two days trying to get the phone, and they were unable to do anything because of their policies. I didn’t even place the order and had no clue about this. Ridiculous service. They told me contact Apple support on the phone to add me as a pickup person.
• WB

  Wally Bandos

  Feb 17, 2026
  1.0
  Slow store ! Employees need to be faster
• PH

  phillip hicks

  Feb 1, 2026
  5.0
  Enormous amount of stores inside mostly clothing. Food court with quite.a but to choose from. Restrooms are clean. The only thing I would want is more electronics stores.

Frequently Asked Questions About Apple Kenwood Towne Centre