Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chagrin Falls, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
201 reviews
5 stars
188
4 stars
6
3 stars2
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the outstanding customer service, highlighting staff members like DJ, Mark, and Olya for their patience, knowledge, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive product knowledge, with employees taking the time to explain options and features thoroughly.
Friendly Atmosphere
The store was frequently described as having a welcoming and friendly environment, making customers feel comfortable and valued.
Efficient Service
Customers appreciated the quick and efficient service, with many noting that their needs were met promptly without feeling rushed.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues effectively, with specific mentions of staff going above and beyond to assist customers.
- AVAnn Vickers4 days ago5.0These folks are great with customer service and support. They explain everything and don’t sell you something you don’t need.
- BMBrian MaxwellNov 15, 20255.0Very personable and kowlegeable.
- KDKen DidierNov 13, 20255.0Marc was great-very knowledgeable, efficient and professional.
- NCNicholas CarinoOct 9, 20255.0The representative persevered and was able to offer a good trade-in value for my old phone. He transferred the data from my old phone without any problems.
- LDLaura DAug 31, 20255.0Excellent. Super smart and friendly. Gold Star to Steve for being extra patient with my 97 year old mom. Highly recommend.
Frequently Asked Questions About Verizon
What is Victra and what products do they offer?
Victra is a local Verizon Authorized Retailer offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
Where is the Victra store in Chagrin Falls located?
The Victra store is located at 8575 Tanglewood Sq, Ste F2, Chagrin Falls, OH 44023.
What are the store hours for the Victra Verizon Authorized Retailer in Chagrin Falls?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any pickup or delivery services available at Victra?
Victra offers in-store pickup services but does not offer delivery.
Which brands of devices and accessories does Victra carry?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What kind of services can I get at the Victra Verizon Authorized Retailer?
Victra offers services such as new lines, upgrades, new devices, and accessories.
Is there a convenient bank near Victra for customers to access ATMs or banking services?
Yes, Citizens Bank and Huntington Bank are nearby, providing easy access to ATMs and banking services for Victra customers.
Are there dining options close to Victra if I want to grab a meal before or after my visit?
Nearby dining options include Coyote Mexican Grill & Cantina for Mexican cuisine, Romeo's Pizza for pizza, Buckeye Chocolate Café for coffee and sweets, and Subway for sandwiches.
What other retail or service businesses are located near Victra that customers might find useful?
Nearby are convenience stores and gas stations like GetGo and 7-Eleven, as well as beauty salons such as Frankie and Pauley's and Deborah Salon, which customers can visit along with Victra.