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Verizon

4.6
(290 reviews)

Business Details

711 Canton Road Nw, Carrollton, OH
44615, United States
(330) 627-4800
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Carrollton, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
711 Canton Road Nw, Carrollton, OH
44615, United States

Hours

Reviews

4.6
290 reviews
5 stars
247
4 stars
16
3 stars
4
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Lexi, Miranda, and Dave.

Product Knowledge

Many reviews highlighted the staff's expertise in handling various phone models and plans, ensuring customers received the right assistance.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service and issues with the store's management.

Store Environment

Some customers mentioned the store's physical conditions, such as uncomfortable seating, which could affect the overall experience.

Promotions and Pricing

Customers expressed frustration over the lack of included accessories with new phone purchases and issues with promotions not being honored.
  • PL
    Pete Ludy
    Feb 13, 2026
    5.0
    Very helpful 👌
  • TB
    Tom Berry
    Jan 27, 2026
    5.0
    Ethan's tech support is oustanding
  • SS
    Sondra Seybert
    Jan 19, 2026
    5.0
    David and Ethan were very helpful.
  • BB
    Beth Bryant
    Nov 15, 2025
    5.0
    Caitlin helped me today wonderful girl 2 thumbs up All the employees very nice and fun
  • DL
    Daniel Leary
    Nov 8, 2025
    5.0
    Guys new everything about the Samsung device I upgraded to they went over the top on there customer service

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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