Business Details
About
Cell Phone StoreTCC
TCC Canton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4332 Tuscarawas Street W.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
738 reviews
5 stars
696
4 stars8
3 stars7
2 stars6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Alana and other staff members received high praise for their exceptional customer service, with many customers highlighting their friendliness, helpfulness, and willingness to go above and beyond.
Staff Knowledge
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.
Store Experience
The store was described as having low wait times and a welcoming atmosphere, making it a preferred location for many customers.
Problem Resolution
Staff were commended for effectively resolving issues and providing assistance, even to customers who were not Verizon users.
- TPTyler Page1 day ago5.0Alana was awesome. I had went to another Verizon store in Belden village canton Ohio where they told me I can’t early upgrade and I new I could due to taking to Alana the day before she hooked me up And got me all taken care off amazing service thank you
- AGAlbert GroomsJan 3, 20265.0Thank goodness for the representatives here. OSL Walmart signed me up for bill and not prepaid account And i cannot afford the bill they put me on without my consent, all lies. The staff at this Verizon was very concerned and helpful to the issue and called Verizon to get me moved to prepaid account rightfully. They spent so much time helping and they didn't have to. I just wish I would have come to this store before Walmart tricked me
- STSelma ThatcherDec 31, 20255.0I came to get my hair cut next door and pay my bill at Verizon. Unfortunately there was a major hiccup with parking and I didnt make it for the haircut. I want to give a good word for the young man and lady working here as they were very polite and courteous where others are not. The young lady even walked me to my car since I had to park on the side of the building. I will make the drive to this location as often as possible because of the staff here.
- DADean AdamsDec 26, 20255.0Alana helped me swap from old to new with the utmost ease and patience. Appreciate her service and time dedicated
- JFJohn FleshourDec 16, 20255.0Alana was overly the best help around. She dedicated hours to resolving my issue and had Best Buy call her so they could help too when I had to visit Apple. She was truly outstanding in her customer service and undeniably the best I have ever dealt with in tech.
Frequently Asked Questions About Verizon
What services does Verizon at 4332 Tuscarawas Street W in Canton offer?
Verizon provides smartphones, tablets, Verizon home internet, device activation, upgrades, prepaid plans, bill payments, business accounts, and accessories among other wireless services.
Which phone brands can I find at the Verizon store in Canton?
The store offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What are the Verizon store's hours of operation?
Verizon is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order at the Verizon store or use curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
How do I schedule an appointment with the Verizon store in Canton?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Does the Verizon store in Canton support device protection plans?
Yes, they offer Total Mobile Protection plans to keep your devices covered.
What nearby places can I visit when going to the Verizon store at 4332 Tuscarawas Street W?
Nearby places include Cost Cutters hair salon, Penn Station East Coast Subs for dining, and GameStop at Canton Centre Mall for gaming and entertainment.
Are there other mobile phone stores near the Verizon store in Canton?
Yes, Cricket Wireless Authorized Retailer and Cricket Wireless Tusc are nearby mobile phone stores you can visit.
What healthcare options are available near Verizon in Canton?
There are several nearby healthcare providers including Emergency Dentist 24/7, ImmediaDent, Bright Tiger Dental, and Oak Street Health Country Fair Primary Care Clinic.
How can the nearby Penn Station East Coast Subs benefit Verizon customers?
Customers can enjoy convenient dining at Penn Station East Coast Subs before or after visiting the Verizon store, making it easy to grab a quick meal in the area.