Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Canton, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
304 reviews
5 stars
249
4 stars
14
3 stars1
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Nate, Joey, and Joel.
Problem Resolution
Many reviews highlighted the staff's ability to effectively resolve issues, with several customers noting that their problems were addressed when other stores failed to help.
Store Environment
The store was described as welcoming and comfortable, contributing to a positive shopping experience.
Sales Transparency
Customers appreciated the transparency in pricing and the lack of pressure to purchase, with staff focusing on meeting customer needs rather than upselling.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding billing issues and service inconsistencies.
- MDMeredith DeierlingDec 21, 20255.0Came in to get a new cell phone for myself and my daughter. Nate did a wonderful job explaining everything with openness and transparency. I shared that I had a previous negative experience at a licensed Verizon retailer. He explained that this is a corporate store where Verizon mandates the pricing unlike licensed retailers who can adjust the fees on their setup/transfer prices. I never once felt coerced or like I was being “sold” something. Nate is also a fount of knowledge when it comes to all things technology and he shares it with kindness and compassion. Overall, very pleasant experience and I will definitely return and recommend to all my friends and family.
- CRC RobishNov 24, 20255.0Nate is awesome!
- KKKyle KarlenNov 2, 20255.0As always Nate was absolutely great to work with and took the time to make sure everything was perfect!! Highly recommend!!!
- BSBrooke SmithOct 30, 20255.0He was the best getting my new number going!!
- BPbeth piffOct 25, 20255.0I highly recommend this store to help you especially if you are a traveler like I was for a weekend in Canton. My phone would not take a charge and needed it to work to use my GPS to get back to Chicago. The salesperson - Nate was outstanding. Very helpful in identifying my problem with my phone and giving me a solution to charge my phone. Very friendly, professional and helpful. He did not over sell me- just sold me on what I needed.
Frequently Asked Questions About Verizon
What types of products does Verizon in Canton, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the operating hours for Verizon in Canton, OH?
Verizon is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at the Verizon store in Canton?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Canton offer in-store pickup services?
Yes, the store offers in-store pickup for products.
What brands are available at the Verizon store in Canton?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Can I get device protection and accessories at Verizon in Canton?
Yes, the store offers device protection plans and a wide selection of accessories.
Are there any nearby places where I can grab food before or after visiting Verizon?
Yes, Taco Bell and Mr. Hero, both fast food restaurants, and Mulligan's Restaurant & Pub are nearby dining options for a quick meal or relaxed dining around the Verizon store.
Is there a grocery store near the Verizon store in Canton?
Yes, ALDI USA is a grocery store located nearby where you can shop for essentials before or after your visit.
What other mobile phone stores are near the Verizon store in Canton?
Nearby mobile phone stores include another Verizon store and Metro by T-Mobile, offering additional options if you want to compare services or products.
Are there any service or care facilities close to Verizon in Canton?
Comfort Keepers of Canton, OH provides home health care and personal care services nearby, and Alliance HealthCare Radiology offers diagnostic imaging services.