Verizon

4.4
307 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Canton, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4062 Belden Village St Nw, Canton, OH
44718, United States

Hours

Reviews

4.4
304 reviews
5 stars
249
4 stars
14
3 stars
1
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Nate, Joey, and Joel.

Problem Resolution

Many reviews highlighted the staff's ability to effectively resolve issues, with several customers noting that their problems were addressed when other stores failed to help.

Store Environment

The store was described as welcoming and comfortable, contributing to a positive shopping experience.

Sales Transparency

Customers appreciated the transparency in pricing and the lack of pressure to purchase, with staff focusing on meeting customer needs rather than upselling.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding billing issues and service inconsistencies.
  • MD
    Meredith Deierling
    Dec 21, 2025
    5.0
    Came in to get a new cell phone for myself and my daughter. Nate did a wonderful job explaining everything with openness and transparency. I shared that I had a previous negative experience at a licensed Verizon retailer. He explained that this is a corporate store where Verizon mandates the pricing unlike licensed retailers who can adjust the fees on their setup/transfer prices. I never once felt coerced or like I was being “sold” something. Nate is also a fount of knowledge when it comes to all things technology and he shares it with kindness and compassion. Overall, very pleasant experience and I will definitely return and recommend to all my friends and family.
  • CR
    C Robish
    Nov 24, 2025
    5.0
    Nate is awesome!
  • KK
    Kyle Karlen
    Nov 2, 2025
    5.0
    As always Nate was absolutely great to work with and took the time to make sure everything was perfect!! Highly recommend!!!
  • BS
    Brooke Smith
    Oct 30, 2025
    5.0
    He was the best getting my new number going!!
  • BP
    beth piff
    Oct 25, 2025
    5.0
    I highly recommend this store to help you especially if you are a traveler like I was for a weekend in Canton. My phone would not take a charge and needed it to work to use my GPS to get back to Chicago. The salesperson - Nate was outstanding. Very helpful in identifying my problem with my phone and giving me a solution to charge my phone. Very friendly, professional and helpful. He did not over sell me- just sold me on what I needed.

Frequently Asked Questions About Verizon

What types of products does Verizon in Canton, OH offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the operating hours for Verizon in Canton, OH?

Verizon is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.