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Brand Certified

Verizon

4.4
(310 reviews)

Business Details

(330) 492-4600
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Canton, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4062 Belden Village St Nw, Canton, OH
44718, United States

Hours

Reviews

4.4
310 reviews
5 stars
252
4 stars
14
3 stars
1
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Nate and Joey, for their exceptional service, knowledge, and willingness to help.

Store Environment

The store was described as welcoming and friendly, with a positive atmosphere that made customers feel comfortable.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to billing issues and perceived dishonesty.

Staff Knowledge

Customers frequently highlighted the staff's expertise and ability to resolve technical issues effectively.

Accessibility Issues

There were complaints about the store's hours and accessibility, with some customers finding it closed during posted hours.
  • JF
    Jack Fernandez
    2 days ago
    5.0
    All the employees could not have been more helpful
  • CP
    Clarissa Pantzer
    2 days ago
    5.0
    Chandler was super helpful and pleasant to work with! ⭐⭐⭐⭐⭐ We came in with lots of things and she completed everything with a smile and was fun to work with. She made something that's usually stressful into something that was like hanging out with a friend. Thanks Chandler!
  • HR
    Honest Reviewer
    5 days ago
    1.0
    Avoid this place at all costs. Disgusting display of customer service.
  • MD
    Meredith Deierling
    Dec 21, 2025
    5.0
    Came in to get a new cell phone for myself and my daughter. Nate did a wonderful job explaining everything with openness and transparency. I shared that I had a previous negative experience at a licensed Verizon retailer. He explained that this is a corporate store where Verizon mandates the pricing unlike licensed retailers who can adjust the fees on their setup/transfer prices. I never once felt coerced or like I was being “sold” something. Nate is also a fount of knowledge when it comes to all things technology and he shares it with kindness and compassion. Overall, very pleasant experience and I will definitely return and recommend to all my friends and family.
  • CR
    C Robish
    Nov 24, 2025
    5.0
    Nate is awesome!

Frequently Asked Questions About Verizon

What types of products does Verizon in Canton, OH offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the operating hours for Verizon in Canton, OH?

Verizon is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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